[All remote jobs](https://jobicy.com/jobs.md)[![Superside logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/01/WRILS-210104060359-501693.jpg)](https://jobicy.com/company/superside.md)[Superside](https://jobicy.com/company/superside.md) # Senior Account Manager AI Summary This Senior Account Manager role owns a portfolio of creative-services clients from relationship management through renewals and account growth. The position combines commercial stewardship, customer retention, account-health monitoring, forecasting, and escalation management. It requires close coordination with Project Managers, Producers, and other cross-functional delivery teams. The successful candidate will turn client objectives into structured creative programs and use performance insights in QBR and renewal discussions. This is a senior, client-facing contractor role in a fully remote environment.[Apply for this job](#job-application)[View company](https://jobicy.com/company/superside.md)ShareRemote from[LATAM](https://jobicy.com/job-region/latam.md)SalaryUndisclosedDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentContractExperienceSeniorPublished12 Nov 2026Apply before12 Dec 2026Listing views60Application actions4Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. ### What you’ll do * Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust. * Manage renewals and support moderate growth opportunities within defined commercial frameworks. * Guide Project Managers to ensure smooth delivery and consistent quality across engagements. * Monitor account health, revenue performance, and provide forecasting inputs to senior leadership. * Identify and resolve risks early, acting as the main point of escalation for your accounts. * Translate customer goals into clear, structured creative programs. * Use performance data and insights to support QBRs and renewal conversations. * Maintain a strong understanding of [Superside](https://jobicy.com/company/superside.md)’s services to identify value-driving opportunities. * Partner with cross-functional teams to ensure alignment on delivery and account strategy. ### What you’ll need to succeed * 5+ years of experience in account management or client services within creative, digital, or professional services environments. * Experience managing and retaining client accounts with ownership of renewals. * Ability to lead commercial conversations within defined pricing and deal structures. * Strong stakeholder management skills, with experience working with senior clients. * Ability to balance strategic thinking with day-to-day execution. * Experience working with cross-functional teams such as Project Managers and Producers. * Comfort using data to inform account decisions and forecasting. * Strong communication skills in English, with the ability to connect delivery to business outcomes. ### Compensation ### Additional Information Why Join us? Superside’s vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’re building a fully remote company that attracts people where they are. Remote-first. Customer-led. Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones. Global team, local impact. Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands. High performance, low ego. Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration. Impact meets opportunity. We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here. Grow fast. Lead well. You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry. About Superside Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones. Learn more at [superside.com](http://superside.com) Diversity, Equity and Inclusion We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status. Show more [Apply now >](https://jobicy.com/jobs/161657-senior-account-manager-2.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires balancing strategic client advisory work with commercial renewals, delivery oversight, forecasting, and risk resolution. Senior stakeholder management and cross-functional coordination raise the complexity. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$72,000US market range (per year)$50k–$95k0$104.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base-pay range is provided. The yearly period is inferred from standard compensation conventions for senior professional account-management roles; estimated annual pay is approximately $50,000 to $95,000 USD, with a midpoint of $72,000 USD. Actual contractor compensation may vary by country, client portfolio, and commercial scope. ## Core skills Skills and capabilities most closely associated with this opportunity. [Account Management](https://jobicy.com/jobs?search_keywords=Account%20Management.md)[Client Retention](https://jobicy.com/jobs?search_keywords=Client%20Retention.md)[Renewal Management](https://jobicy.com/jobs?search_keywords=Renewal%20Management.md)[Stakeholder Management](https://jobicy.com/jobs?search_keywords=Stakeholder%20Management.md)[Commercial Negotiation](https://jobicy.com/jobs?search_keywords=Commercial%20Negotiation.md)[Account Health Monitoring](https://jobicy.com/jobs?search_keywords=Account%20Health%20Monitoring.md)[Revenue Forecasting](https://jobicy.com/jobs?search_keywords=Revenue%20Forecasting.md)[Risk Management](https://jobicy.com/jobs?search_keywords=Risk%20Management.md)[Cross-functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20Collaboration.md)[Quarterly Business Reviews](https://jobicy.com/jobs?search_keywords=Quarterly%20Business%20Reviews.md)[Client Services](https://jobicy.com/jobs?search_keywords=Client%20Services.md)[Data Analysis](https://jobicy.com/jobs?search_keywords=Data%20Analysis.md) Sample interview questionsHow do you identify and address account risk before it affects a renewal?I combine account-health indicators such as engagement, delivery quality, stakeholder feedback, and usage trends with regular client check-ins. When I identify a risk, I document the root cause, align internal owners on an action plan, communicate transparently with the client, and monitor progress through resolution. Describe how you lead a renewal conversation with a senior client stakeholder. I prepare by reviewing delivered value, business outcomes, account performance, open risks, and future priorities. During the conversation, I connect results to the client's goals, address concerns directly, present a clear recommendation, and agree on next steps, timing, and decision makers. How would you translate a client's broad marketing objective into a structured creative program? I would first clarify the target audience, desired business outcome, campaign scope, success metrics, timeline, and constraints. I would then convert those inputs into a clear brief and delivery plan, align Project Managers and Producers on responsibilities, and maintain client visibility throughout execution. How do you balance growth opportunities with maintaining client trust? I focus on identifying opportunities that genuinely solve a client problem or advance a stated goal. Rather than pushing additional services, I use performance data and strategic context to make relevant recommendations, ensuring that commercial growth follows demonstrated value. What information do you include in an account forecast for leadership? I include renewal probability, expected revenue, pipeline opportunities, delivery capacity considerations, key account risks, stakeholder sentiment, and assumptions behind each forecast. I also identify actions needed from internal teams to improve confidence in the projected outcome. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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