[All remote jobs](https://jobicy.com/jobs.md)[![Customer.io logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b82146da-221.jpg)](https://jobicy.com/company/customer-io.md)[Customer.io](https://jobicy.com/company/customer-io.md) # Associate Account Executive, UK & Ireland AI Summary Customer.io is hiring an Associate Account Executive to acquire and grow startup customers across the UK and Ireland. The role owns the full sales cycle, including prospecting, discovery, demos, negotiation, and closing, with a mix of inbound and self-sourced opportunities. The successful candidate will collaborate with SDR, Customer Success, and Technical Support teams to ensure quality pipeline generation and post-sale handoffs. This position suits an early-career B2B SaaS seller with strong outbound discipline, consultative selling ability, and interest in progressing into a closing role.[Apply for this job](#job-application)[View company](https://jobicy.com/company/customer-io.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Ireland](https://jobicy.com/job-region/ireland.md)SalaryUSD 65k–65k / yrDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceDirectorPublished13 Nov 2026Apply before13 Dec 2026Listing views50Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. Hello, I’m Fintan, Senior Director of Sales at [Customer.io](https://jobicy.com/company/customer-io.md)! We’re expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the SMB level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent [Customer.io](http://customer.io/) to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you’ll be fielding both inbound and outbound demand. ### About [Customer.io](http://customer.io/) Over 10,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. [Customer.io](http://customer.io/) powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. We’re expanding our sales team and looking for motivated internal candidates to move into an Associate Account Executive role. We are looking to expand this team in the United Kingdom or Ireland Region. This role is a great entry point into full-cycle sales, with a clear path for growth as you build your track record. As an Associate Account Executive, you’ll represent[Customer.io](http://customer.io/) to a portfolio of startup customers and help them grow into their next stage. This is a full-cycle sales role (prospect, demo, close), where you’ll be fielding both inbound and outbound demand. ### Responsibilities: * Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment.Own consistent outbound prospecting into startup accounts. * Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition among startup accounts. * Startup Program Growth: Conduct discovery calls to understand where a startup is in its growth journey including its business challenges and goals. Position[Customer.io](http://customer.io/)‘s solutions to support that growth and deliver outcomes that matter to the business. * Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and coordinate with Customer Success and Technical Support for a smooth hand-off post-sale. * Performance Tracking and Reporting: Own and report on individual sales metrics, including outbound activity and conversion, pipeline status and progress towards targets, to support informed decision-making. ### Qualifications: * Experience: 1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background ready to move into a closing role * Location: UK or Ireland only * B2B SaaS or MarTech Experience: Exposure to new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech including experience with outbound prospecting * Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close, or eagerness to learn one * Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects * Problem Solving: Strong ability to identify a startup’s business needs and position relevant solutions effectively to drive acquisition and business outcomes * Deal Focus: Primarily handles startup accounts with shorter sales cycles and lower ACV deals * Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities * Responsibilities: * Engage in high-volume prospecting, cold and warm outreach * Manage the full sales cycle for deals typically around $20,000 ACV * Drive growth within startup accounts, nurturing relationships and helping them scale to their next stage ### Compensation & Benefits We believe in transparency. We are offering a compensation package of $65,000 base + $65,000 variable for a total $130,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. [See full benefits here →](https://customer.io/careers#:~:text=our%20collective%20success.-,BENEFITS,-Our%C2%A0) ### Our Process Our Process No gotchas, no trick questions – just a clear, human process designed to help both of us make an informed decision. * 30-minute screening with Recruiter * 30-minute video call with a Hiring Manager * 30-minute Demo Call w/ the Hiring Team All internal candidates will still need to complete standard pre-employment steps for the new role, including background check and employment verification. ### Interested? Reach out to your manager and jobs@customer.io to express interest or ask any questions before applying. [Customer.io](http://customer.io/) recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official[Customer.io](http://customer.io) letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Show more [Apply now >](https://jobicy.com/jobs/161924-associate-account-executive-uk-ireland.md) * ![Upload CV](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NSIgaGVpZ2h0PSI2NSIgZmlsbD0ibm9uZSIgeG1sbnM6dj0iaHR0cHM6Ly92ZWN0YS5pby9uYW5vIj48ZyBjbGlwLXBhdGg9InVybCgjQSkiPjxwYXRoIGQ9Ik0wIDBINjVWNjVIMFYwWiIgZmlsbD0iIzAyOWFlYiIvPjxnIGZpbGw9IiNmZmYiIHN0cm9rZT0iI2ZmZiIgc3Ryb2tlLXdpZHRoPSIyIj48cGF0aCBkPSJNMzMuMDQ5IDE1LjQ1NGExLjQzIDEuNDMgMCAwIDAtMi4wOTcgMGwtNy41NzkgOC4xNDdhMS4zOCAxLjM4IDAgMCAwIC4wOSAxLjk3MyAxLjQ0IDEuNDQgMCAwIDAgMi4wMDgtLjA4OGw1LjEwOS01LjQ5MnYyMC42MWExLjQxIDEuNDEgMCAwIDAgMS40MjEgMS4zOTdjLjc4NSAwIDEuNDIxLS42MjUgMS40MjEtMS4zOTd2LTIwLjYxbDUuMTA5IDUuNDkyYTEuNDQgMS40NCAwIDAgMCAyLjAwOC4wODggMS4zOCAxLjM4IDAgMCAwIC4wOS0xLjk3M2wtNy41NzktOC4xNDZ6TTE2Ljc2OSAzOC40YzAtLjc3My0uNjItMS40LTEuMzg1LTEuNFMxNCAzNy42MjcgMTQgMzguNHYuMTAybC4yMTUgNi4yMjljLjIyMyAxLjY4LjcwMSAzLjA5NSAxLjgxMyA0LjIxOHMyLjUxIDEuNjA3IDQuMTcyIDEuODMzYzEuNi4yMTggMy42MzYuMjE4IDYuMTYuMjE4aDExLjI4bDYuMTYtLjIxOGMxLjY2Mi0uMjI2IDMuMDYxLS43MDkgNC4xNzItMS44MzNzMS41ODktMi41MzggMS44MTMtNC4yMThDNTAgNDMuMTEzIDUwIDQxLjA1NSA1MCAzOC41MDNWMzguNGMwLS43NzMtLjYyLTEuNC0xLjM4NS0xLjRzLTEuMzg1LjYyNy0xLjM4NSAxLjRsLS4xOSA1Ljk1OGMtLjE4MiAxLjM3LS41MTUgMi4wOTUtMS4wMjYgMi42MTJzLTEuMjI4Ljg1My0yLjU4MyAxLjAzOGMtMS4zOTUuMTktMy4yNDMuMTkzLTUuODkzLjE5M0gyNi40NjJjLTIuNjUgMC00LjQ5OC0uMDAzLTUuODkzLS4xOTMtMS4zNTUtLjE4NC0yLjA3Mi0uNTIxLTIuNTgzLTEuMDM4cy0uODQ0LTEuMjQyLTEuMDI2LTIuNjEyYy0uMTg3LTEuNDEtLjE5MS0zLjI3OS0uMTkxLTUuOTU4eiIvPjwvZz48L2c+PGRlZnM+PGNsaXBQYXRoIGlkPSJBIj48cGF0aCBmaWxsPSIjZmZmIiBkPSJNMCAwaDY1djY1SDB6Ii8+PC9jbGlwUGF0aD48L2RlZnM+PC9zdmc+) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role requires managing a high volume of outbound activity while owning full-cycle sales for startup accounts. It is moderately demanding because success depends on consistent pipeline creation, discovery quality, and conversion performance. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$65,000US market range (per year)$50k–$75k0$82.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer states a USD 65,000 annual base salary plus USD 65,000 variable compensation, for USD 130,000 on-target earnings. The annual cadence is inferred from the professional full-time sales compensation structure; the posting does not explicitly state a pay period. Estimated annual base-pay market range for a comparable Associate Account Executive role is USD 50,000 to USD 75,000, excluding variable compensation. ## Core skills Skills and capabilities most closely associated with this opportunity. [B2B SaaS Sales](https://jobicy.com/jobs?search_keywords=B2B%20SaaS%20Sales.md)[Full-Cycle Sales](https://jobicy.com/jobs?search_keywords=Full-Cycle%20Sales.md)[Outbound Prospecting](https://jobicy.com/jobs?search_keywords=Outbound%20Prospecting.md)[Pipeline Management](https://jobicy.com/jobs?search_keywords=Pipeline%20Management.md)[Sales Discovery](https://jobicy.com/jobs?search_keywords=Sales%20Discovery.md)[Product Demonstrations](https://jobicy.com/jobs?search_keywords=Product%20Demonstrations.md)[Consultative Selling](https://jobicy.com/jobs?search_keywords=Consultative%20Selling.md)[MEDDPICC](https://jobicy.com/jobs?search_keywords=MEDDPICC.md)[New Customer Acquisition](https://jobicy.com/jobs?search_keywords=New%20Customer%20Acquisition.md)[CRM Reporting](https://jobicy.com/jobs?search_keywords=CRM%20Reporting.md)[Startup Sales](https://jobicy.com/jobs?search_keywords=Startup%20Sales.md)[Lead Qualification](https://jobicy.com/jobs?search_keywords=Lead%20Qualification.md)[Cross-Functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-Functional%20Collaboration.md) Sample interview questionsHow do you build a reliable pipeline when inbound demand is limited?I create a focused account list, prioritize companies based on fit and trigger signals, and use a structured multichannel outreach cadence. I review activity and conversion metrics weekly, refine messaging based on responses, and reserve time each day for consistent prospecting. How would you run a discovery call with an early-stage startup? I would first understand the startup's business model, growth stage, customer engagement goals, and current communication workflows. I would then explore pain points, technical constraints, decision criteria, stakeholders, timeline, and the measurable outcome they want to achieve before connecting Customer.io capabilities to those priorities. Describe how you would manage a full sales cycle for a smaller ACV SaaS deal. I would qualify early for fit, need, authority, timeline, and technical requirements, then agree on clear next steps after every interaction. I would tailor the demo to the buyer's use cases, address objections directly, involve internal resources when needed, and maintain momentum toward a defined decision date. How do you use sales metrics to improve performance? I monitor leading indicators such as outreach volume, reply rate, meetings booked, discovery-to-demo conversion, and pipeline creation alongside closed revenue. When a metric falls below target, I isolate the stage causing the issue, test a specific improvement, and measure the result over the next activity cycle. What does strong collaboration with SDRs and Customer Success look like? With SDRs, I provide specific feedback on lead quality, account fit, messaging, and conversion outcomes so we can improve targeting together. With Customer Success, I ensure a clean handoff that includes customer goals, stakeholders, use cases, expectations, and any commitments made during the sales process. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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