[All remote jobs](https://jobicy.com/jobs.md)[![Cogstate logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/e0119232bb25-221.webp)](https://jobicy.com/company/cogstate.md)[Cogstate](https://jobicy.com/company/cogstate.md) # Clinical Trial Coordinator (Coordinator, Rater Services) AI Summary Cogstate is seeking a Clinical Trial Coordinator to provide cross-functional operational support for rater services and clinical trial programs. The position coordinates study documentation, reporting, schedules, stakeholder communications, and follow-up across training, monitoring, rating, and scale-management functions. It requires strong organization, customer service, regulatory compliance awareness, and the ability to manage shifting priorities independently. Candidates need a bachelor's degree or relevant experience, fluency in English plus Japanese or Mandarin, and strong Excel/Office capabilities. This is a remote, full-time role aligned to Australia.[Apply for this job](#job-application)[View company](https://jobicy.com/company/cogstate.md)ShareRemote from[Australia](https://jobicy.com/job-region/australia.md)SalaryAUD 90k–100k / yrDepartment[Healthcare & Medical](https://jobicy.com/categories/healthcare.md)EmploymentFull TimeExperienceOpen levelPublished13 Nov 2026Apply before13 Dec 2026Listing views53Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. At [Cogstate](https://jobicy.com/company/cogstate.md), we’re advancing the science of brain health – making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials. Our global team of experts – spanning psychology, data science, operations, and technology – works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. At Cogstate, we’re not just imagining the future of brain health – we’re building it. That’s why we’re seeking a Coordinator, Rater Services responsible for supporting multiple operational activities and functional areas to ensure the successful delivery of Cogstate’s Rater Services programs and clinical trial support activities. The Coordinator, Rater Services will provide flexible, cross-functional support across a variety of service areas and serve as a key point of coordination between internal teams, study stakeholders, and external customers. As workloads naturally fluctuate throughout the lifecycle of clinical trials and departmental initiatives, the Coordinator, Rater Services will be cross-trained across multiple operational functions and will work collaboratively with different teams, stepping in where support is needed most. Functional areas may include: * Rater Training * Central Monitoring * Central Rating * Scale Management * Study Administration and Reporting * Additional operational functions as deemed necessary to support business and study needs The Coordinator, Rater Services is responsible for maintaining accurate documentation, supporting operational reporting, coordinating communications, and delivering exceptional customer service to sites, clinicians, raters, CRAs, sponsors, institutions, and internal stakeholders. The role also contributes to quality management and operational oversight by ensuring processes and deliverables are completed accurately, efficiently, and in accordance with established standards. Key Responsibilities * Coordinate day-to-day operational activities supporting the delivery of clinical trials and Rater Services programs. * Serve as a point of contact for sites, clinicians, raters, CRAs, sponsors, and internal stakeholders, providing timely support and communication. * Maintain accurate study documentation, trackers, reports, and records while managing high-volume communications and scheduling activities. * Support study start-up, conduct, and close-out activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and other operational functions as needed. * Monitor study progress and follow up on outstanding actions to help ensure project timelines and deliverables are met. * Assist with operational reporting, quality activities, and tracking deliverables against project requirements. * Collaborate with Study Managers and functional teams to provide flexible support across multiple operational areas and changing business priorities. * Manage assigned responsibilities in accordance with company SOPs, quality standards, and applicable regulatory requirements. * Contribute to continuous process improvement initiatives and support additional operational activities as required. Qualifications & Experience * Bachelor’s degree and/or 1+ years of relevant experience. * Clinical research, healthcare, operations, customer service, project coordination, or related industry experience preferred. * Excellent written and verbal communication skills in English and Japanese OR Mandarin. * Ability to multi-task while remaining highly organized, methodical, and detail-oriented. * Strong people skills within the team and with customers and third-party providers. * Demonstrated ability to learn quickly, work independently, plan effectively, and be proactive. * Strong level of computer literacy; experience working with clinical software and systems is preferred. * Ability to thrive in a fast-paced, growing environment. * Strong customer service mindset and commitment to delivering high-quality work. * Ability to adapt to changing priorities and support multiple functional areas as business needs evolve. Essential Skills & Experience: * People skills: within the team, and with customers and third-party providers, strong desire to learn, to seek feedback on performance and to learn quickly. * Communication skills: both written and oral, providing operational support and conflict resolution * Work skills: eye for detail, problem solving, compulsion to check and double-check work product, ability to work fast, impeccable record keeping and compliance to procedures, high level of computer literacy (Excel/Office savvy). * Good organizational skills: handling multiple tasks, establishing and managing competing priorities, ability to work independently and to be proactive What’s In It For You * Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work remotely from wherever they are located in the United States. * Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays. * 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program. * Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position. * Health, Dental & Vision Coverage: We’ve invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees. * Short-Term & Long Term Disability Life Insurance: 100% employer sponsored * Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts * Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest. Wage Range $90,000—$100,000 AUD Our Culture We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals. If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email [PeopleandCulture@cogstate.com](mailto:PeopleandCulture@cogstate.com). Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions. For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate’s privacy policy by [clicking here.](https://www.cogstate.com/privacy-policy/) Show more [Apply now >](https://jobicy.com/jobs/161950-clinical-trial-coordinator-coordinator-rater-services.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role manages detailed, regulated clinical-trial activities across several service areas while handling high communication volume and changing priorities. It is accessible to early-career candidates but demands accuracy, proactive coordination, and rapid learning. ## Salary analysis Estimated compensation compared with the broader AU market for similar roles. Estimated job median (per year)Market rateA$95,000AU market range (per year)A$85k–A$110k0A$121.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a wage range of AUD 90,000 to AUD 100,000. No pay cadence is stated, so a yearly period is inferred based on the full-time clinical operations role and Australian market conventions. The midpoint is AUD 95,000 per year; the estimated market range is AUD 85,000 to AUD 110,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Clinical trial coordination](https://jobicy.com/jobs?search_keywords=Clinical%20trial%20coordination.md)[Clinical research operations](https://jobicy.com/jobs?search_keywords=Clinical%20research%20operations.md)[Study documentation](https://jobicy.com/jobs?search_keywords=Study%20documentation.md)[Stakeholder communication](https://jobicy.com/jobs?search_keywords=Stakeholder%20communication.md)[Rater training support](https://jobicy.com/jobs?search_keywords=Rater%20training%20support.md)[Central monitoring](https://jobicy.com/jobs?search_keywords=Central%20monitoring.md)[Operational reporting](https://jobicy.com/jobs?search_keywords=Operational%20reporting.md)[Regulatory compliance](https://jobicy.com/jobs?search_keywords=Regulatory%20compliance.md)[Quality management](https://jobicy.com/jobs?search_keywords=Quality%20management.md)[Excel](https://jobicy.com/jobs?search_keywords=Excel.md)[Project coordination](https://jobicy.com/jobs?search_keywords=Project%20coordination.md)[Customer service](https://jobicy.com/jobs?search_keywords=Customer%20service.md)[Scheduling](https://jobicy.com/jobs?search_keywords=Scheduling.md)[Process improvement](https://jobicy.com/jobs?search_keywords=Process%20improvement.md) Sample interview questionsHow do you maintain accuracy when managing multiple study trackers and records?I use standardized templates, clear naming conventions, and a routine of validating entries against source information. I prioritize time-sensitive records and complete a final quality check before sharing updates with stakeholders. Describe how you would follow up on an overdue action from a clinical trial site. I would review the study requirements and prior correspondence, then send a concise and professional follow-up with the required action, deadline, and available support. If there is no response, I would escalate according to the study communication plan and document each step. How do you adapt when priorities shift across several operational functions? I reassess deadlines, risk, and stakeholder impact, then update my task plan and communicate any dependencies early. I remain flexible while ensuring critical study deliverables and compliance obligations are protected. What steps would you take to provide effective support to clinicians, raters, and sponsors? I would listen carefully to clarify the request, provide accurate guidance or route it to the appropriate functional expert, and confirm resolution promptly. I would also record recurring questions to identify opportunities for clearer processes or training. Why is documentation important in clinical trial operations? Complete and accurate documentation provides traceability, supports quality oversight, and demonstrates that study activities follow required procedures. It also enables teams to make informed decisions and respond efficiently during audits or issue reviews. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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