[All remote jobs](https://jobicy.com/jobs.md)[![Qventus logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/01/0ad7e933ffa7b62281cc4b26710abfab.jpeg)](https://jobicy.com/company/qventus.md)[Qventus](https://jobicy.com/company/qventus.md) # Director, Implementation Success AI Summary Qventus is seeking a Director of Implementation Success to lead complex perioperative care coordination deployments for hospital clients. The role manages an implementation team and partners with clinical, technical, product, engineering, sales, and executive stakeholders to accelerate measurable ROI. Success depends on deep healthcare IT and EMR workflow knowledge, scalable delivery models, organizational change leadership, and strong executive communication. The director will shape implementation strategy, improve time-to-value, and build trusted client relationships that support long-term customer success.[Apply for this job](#job-application)[View company](https://jobicy.com/company/qventus.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 160k–210k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished13 Nov 2026Apply before13 Dec 2026Listing views51Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. On this journey for over 12 years, [Qventus](https://jobicy.com/company/qventus.md) is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world’s leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1 We’re looking for an experienced Director, Implementation Success to join our Perioperative Care Coordination (PCC) Delivery team. In this role, you will leverage your expertise in leading complex technical and clinical implementations to ensure client implementations are delivered at the highest level of quality. You’ll work cross-functionally with client executives, product, engineering, sales and R&D to shape solutions that deliver measurable value. This is a high-impact role that will influence our PCC Strategy, strengthen customer outcomes, and shape our company’s growth trajectory. Key Responsibilities * Build and lead an exceptionally strong implementation team through effective leadership, radical candor, and strategic resource allocation and forecasting * Develop a deep understanding of Pre-Anesthesia and Pre-Surgical workflows to identify high-leverage opportunities that drive meaningful ROI improvement * Collaborate closely with client PAT teams and internal product, engineering and delivery teams to define the most efficient path to ROI and ensuring our implementations successfully deliver ROI quickly * Own the design, execution, and optimization of highly complex and innovative technical implementations to support client-guided goals and a standardized ROI methodology * Represent Qventus in executive client meetings and steering committees, providing an executive presence that ensures we engage with clients and executive stakeholders to achieve referenceability through successful delivery, validate concepts and gather feedback * Ensure a seamless user experience that balances simplicity, rigor, and delight * Mentor and support cross-functional teammates across sales planning, Client IT teams, EMR workflows, clinical workflow best practices, and product roadmapping * Deliver and communicate a cohesive product vision that aligns with company goals What We’re Looking For * 3+ years of experience in owning a functional implementation team including strategic accountability * Proven track record in process excellence, product collaboration, enabling ROI, obtaining client references, executive management, and people/team development and management. * Proven ability to design repeatable, scalable implementation models that reduce time-to-value while preserving customer trust * Experience reducing time-to-value through standardization, automation, and clear implementation tiers * Proven ability to balance configurability vs. standardization in complex healthcare environments * Experience leading organizational change in clinical or operational healthcare settings * Deep domain knowledge in healthcare IT interfacing with hospital EMRs * Strong communicator with the ability to influence and collaborate across all levels * A systems thinker who balances big-picture vision with attention to detail * Passion for real-world impact and solving meaningful problems Bonus Points For * Direct experience with Epic or Cerner * Background in hospital EMR systems implementations * Building strong, high-performing, mission-driven teams that galvanize clients and enable success Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards. Salary Range $160,000—$210,000 USD Qventus values diversity in its workforce and proudly upholds the principles of [Equal Opportunity Employment](https://www.ada.gov/resources/disability-rights-guide/#:~:text=The%20ADA%20prohibits%20discrimination%20on%20the%20basis). We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Qventus participates in the [E-Verify](https://www.e-verify.gov/) program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with [Americans with Disabilities Act (ADA)](https://www.ada.gov/resources/disability-rights-guide/). In compliance with the [California Consumer Privacy Act (CCPA)](https://www.oag.ca.gov/privacy/ccpa), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice. *Benefits and perks are subject to plan documents and may change at the company’s discretion. *Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test. Show more [Apply now >](https://jobicy.com/jobs/162070-director-implementation-success.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior leadership role involving complex clinical technology implementations, executive client engagement, and accountability for implementation quality and ROI. It requires balancing standardized delivery with the operational realities of hospital and EMR environments. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$185,000US market range (per year)$165k–$220k0$242.00k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of $160,000–$210,000 USD. The posting does not state a pay cadence, so the yearly period is inferred from the range, senior director level, US location, and full-time professional role conventions. The midpoint is $185,000 per year, with an estimated US market range of $165,000–$220,000 per year for comparable healthcare implementation leadership roles. ## Core skills Skills and capabilities most closely associated with this opportunity. [Healthcare IT implementation](https://jobicy.com/jobs?search_keywords=Healthcare%20IT%20implementation.md)[Hospital EMR workflows](https://jobicy.com/jobs?search_keywords=Hospital%20EMR%20workflows.md)[Epic](https://jobicy.com/jobs?search_keywords=Epic.md)[Cerner](https://jobicy.com/jobs?search_keywords=Cerner.md)[Implementation strategy](https://jobicy.com/jobs?search_keywords=Implementation%20strategy.md)[Client executive management](https://jobicy.com/jobs?search_keywords=Client%20executive%20management.md)[Program leadership](https://jobicy.com/jobs?search_keywords=Program%20leadership.md)[Change management](https://jobicy.com/jobs?search_keywords=Change%20management.md)[ROI optimization](https://jobicy.com/jobs?search_keywords=ROI%20optimization.md)[Process standardization](https://jobicy.com/jobs?search_keywords=Process%20standardization.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Resource forecasting](https://jobicy.com/jobs?search_keywords=Resource%20forecasting.md)[Team leadership](https://jobicy.com/jobs?search_keywords=Team%20leadership.md)[Clinical workflow optimization](https://jobicy.com/jobs?search_keywords=Clinical%20workflow%20optimization.md) Sample interview questionsHow have you reduced time-to-value for complex healthcare technology implementations?I begin by mapping the client journey, identifying repeatable workflow patterns, and separating standard configuration from true exceptions. I then establish implementation tiers, reusable playbooks, clear ownership, and measurable milestones so teams can move quickly while protecting clinical adoption and quality. How would you balance standardized implementation models with the configuration needs of different hospitals? I would define a strong default model based on proven workflows and measurable outcomes, then use governance to evaluate requested deviations. Customization should be approved only when it materially improves clinical, operational, or financial value and can be supported without creating unnecessary delivery risk. Describe your approach to engaging executive stakeholders during an implementation. I establish an executive steering cadence early, align on expected outcomes and decision rights, and provide transparent updates on progress, risks, adoption, and ROI. This keeps sponsors focused on strategic decisions while enabling the delivery team to resolve operational issues quickly. What metrics would you use to assess implementation success for a perioperative care coordination solution? I would track implementation timeline adherence, user adoption, workflow completion, configuration quality, stakeholder satisfaction, and time to measurable value. Depending on the client objective, I would also monitor operational indicators such as reduced cancellations, improved scheduling efficiency, throughput, and financial ROI. How do you build and develop a high-performing implementation team? I set clear expectations, define accountable roles, coach leaders through regular feedback, and use capacity planning to protect delivery quality. I also create a culture where teams openly surface risks, learn from implementation outcomes, and share successful practices across accounts. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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