[All remote jobs](https://jobicy.com/jobs.md)[![Cresta logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2022/08/4d686e40b22cf2510b627c59afe5fd95.jpg)](https://jobicy.com/company/cresta.md)[Cresta](https://jobicy.com/company/cresta.md) # Manager, Sales Development – EMEA AI Summary Cresta is seeking a Sales Development Manager to lead and develop an EMEA SDR organization. The role owns inbound and outbound strategy, SDR hiring and coaching, KPI performance, pipeline management, and cross-functional alignment with Marketing, Revenue Operations, and Sales. The successful candidate will bring prior SDR leadership experience in a high-growth technology environment and a strong record of quota attainment. This is a London-based hybrid position requiring office attendance twice each week. Experience with Gong, LinkedIn Sales Navigator, Salesforce, Clay, LeadIQ, ZoomInfo, and multichannel outreach is central to the role.[Apply for this job](#job-application)[View company](https://jobicy.com/company/cresta.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryUndisclosedDepartment[Sales](https://jobicy.com/categories/seller.md)EmploymentFull TimeExperienceOpen levelPublished14 Nov 2026Apply before14 Dec 2026Listing views31Application actions3Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. [Cresta](https://jobicy.com/company/cresta.md) unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, [Ping Wu](https://www.linkedin.com/in/pingwu/), founded and led Google’s Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. RESPONSIBILITIES * Hire, onboard, and develop exceptional SDR talent * Build & iterate on a data-driven Outbound & Inbound strategy * Foster a winning culture of high accountability and performance * Motivate the team through lucrative incentives and contests * Uplevel SDRs and help them grow into our future AEs and managers * Report on SDR KPIs to ensure that KPIs and SLAs are hit daily * Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives QUALIFICATIONS * 2+ years of sales / SDR leadership experience in a high-growth technology company * Located in London and willing to commute to the office 2x per week * Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, SFDC, Centralize, Clay, LeadIQ, and Zoominfo. * Experience executing an outbound multichannel strategy and optimizing playbooks * Consistent track record of exceeding quota while both leading a team and as an individual contributor * Strong analytical experience with experience managing pipeline goals and forecasting * Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc. Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: * Comprehensive medical, dental, and vision coverage with plans to fit you and your family * Paid parental leave for all new parents welcoming a new child * Remote work setup budget to help you create a productive home office * Monthly wellness and communication stipend to keep you connected and balanced * 20 days of vacation time to promote a healthy work-life blend Compensation at Cresta Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact [recruiting@cresta.ai](mailto:recruiting@cresta.ai) (if you are opting out, please use the subject ‘Opt-Out’ in your email). Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed. Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. Show more [Apply now >](https://jobicy.com/jobs/162090-manager-sales-development-emea.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines people leadership with ownership of a high-volume pipeline function and measurable daily performance targets. It requires strategic process improvement, forecasting discipline, and close coordination across multiple revenue teams. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Highly competitive$120,000US market range (per year)$95k–$145k0$159.50k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No numerical employer salary was disclosed. The annual cadence is inferred from the full-time sales leadership level; the figures shown are estimated USD annual market compensation for a comparable Sales Development Manager role and do not include equity, commissions, or benefits. ## Core skills Skills and capabilities most closely associated with this opportunity. [Sales development leadership](https://jobicy.com/jobs?search_keywords=Sales%20development%20leadership.md)[SDR coaching](https://jobicy.com/jobs?search_keywords=SDR%20coaching.md)[Outbound strategy](https://jobicy.com/jobs?search_keywords=Outbound%20strategy.md)[Inbound strategy](https://jobicy.com/jobs?search_keywords=Inbound%20strategy.md)[Pipeline management](https://jobicy.com/jobs?search_keywords=Pipeline%20management.md)[Sales forecasting](https://jobicy.com/jobs?search_keywords=Sales%20forecasting.md)[Quota management](https://jobicy.com/jobs?search_keywords=Quota%20management.md)[Multichannel prospecting](https://jobicy.com/jobs?search_keywords=Multichannel%20prospecting.md)[Salesforce](https://jobicy.com/jobs?search_keywords=Salesforce.md)[Gong](https://jobicy.com/jobs?search_keywords=Gong.md)[LinkedIn Sales Navigator](https://jobicy.com/jobs?search_keywords=LinkedIn%20Sales%20Navigator.md)[Revenue operations](https://jobicy.com/jobs?search_keywords=Revenue%20operations.md)[Cross-functional collaboration](https://jobicy.com/jobs?search_keywords=Cross-functional%20collaboration.md)[Performance management](https://jobicy.com/jobs?search_keywords=Performance%20management.md) Sample interview questionsHow would you build a repeatable outbound strategy for an EMEA SDR team?I would start by segmenting the ICP by market, industry, company size, and buying signals. I would define messaging and channel sequences for each segment, test them against conversion metrics, and scale the playbooks that generate qualified pipeline efficiently. Which SDR metrics do you consider most important, and how do you use them? I track leading indicators such as activity quality, contact rates, reply rates, meetings booked, and meeting-to-opportunity conversion, alongside pipeline contribution. I use these metrics to identify whether a problem sits with targeting, messaging, execution, qualification, or sales handoff. Describe your approach to coaching an underperforming SDR. I first diagnose the performance gap through call reviews, activity data, and pipeline outcomes. I then agree on a focused improvement plan with measurable weekly milestones, targeted practice, and regular feedback, while ensuring the SDR has the tools and support needed to succeed. How would you partner with Marketing and Revenue Operations to improve SDR performance? I would establish a recurring operating cadence to review ICP quality, campaign performance, lead routing, conversion rates, and pipeline attribution. Together, we would prioritize experiments that improve lead quality, speed to follow-up, messaging relevance, and reporting accuracy. How do you maintain a high-performance culture without creating unhealthy pressure? I set transparent expectations, connect daily work to meaningful business outcomes, and recognize both strong execution and learning. Consistent coaching, fair performance standards, team visibility into results, and development opportunities help create accountability while sustaining motivation. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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