[All remote jobs](https://jobicy.com/jobs.md)[![SteerBridge logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/084b4a966fb3-221.webp)](https://jobicy.com/company/steerbridge.md)[SteerBridge](https://jobicy.com/company/steerbridge.md) # Sustainment Training Analyst AI Summary SteerBridge is hiring a Sustainment Training Analyst to support the VA Electronic Health Record Modernization program in a remote, full-time role. The position evaluates training effectiveness, analyzes learning and operational data, and develops dashboards and executive-ready reporting. It also manages sustainment-training workstreams, including schedules, risks, dependencies, stakeholder coordination, and deliverables. The role requires strong Power BI, Tableau, or advanced Excel capabilities, along with practical project management and communication skills. Experience in healthcare IT, federal consulting, EHR programs, or learning analytics is preferred.[Apply for this job](#job-application)[View company](https://jobicy.com/company/steerbridge.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 72,500–100k / yrDepartment[Project & Program Management](https://jobicy.com/categories/project-management.md)EmploymentFull TimeExperienceDirectorPublished14 Nov 2026Apply before14 Dec 2026Listing views24Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. VA EHR Modernization – EHRM SISS | Full-time | Remote [SteerBridge](https://jobicy.com/company/steerbridge.md) is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people—especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. ### Position Overview SteerBridge is seeking a data-driven Sustainment Training Analyst to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. Working with our program partners and the Post Implementation Training team, this remote position manages the transition from EHR deployment training to ongoing sustainment and measures whether that training is working. The analyst owns training data end to end: defining outcome measures, collecting and analyzing results, and building dashboards and visualizations that give program leadership a clear view of training effectiveness, readiness, and risk. The role also carries real project management responsibility within the training team, including plans, schedules, dependencies, and deliverables across VA, vendor, and site stakeholders. Success requires an analytical, organized professional who can turn data into decisions and keep complex, multi-party training work on track. ### Key Responsibilities Key Responsibilities Training Data, Measurement & Analytics * Design and apply methods to measure and evaluate training outcomes (e.g., completion, proficiency, knowledge retention, post-training performance, and user adoption), using frameworks such as the Kirkpatrick Model. * Collect, clean, validate, and analyze training data from LMS reports, surveys, assessments, ServiceNow tickets, and other program sources. * Build and maintain dashboards and data visualizations (e.g., Power BI, Tableau, or advanced Excel) that track training readiness, completions, effectiveness, and trends across sites and user roles. * Translate analysis into clear findings and recommendations that drive curriculum updates, targeted retraining, and continuous improvement. * Present training metrics and program status to leadership in executive-ready briefings and reports. Project Management * Plan and manage sustainment training workstreams, including schedules, milestones, dependencies, resources, and deliverables. * Lead coordination among VA stakeholders, EHR vendor training teams, site leads, and program partners to transition deployment training into sustainable post-implementation operations. * Track assignments, open issues, risks, and action items; identify gaps early and drive them to resolution. * Facilitate stakeholder meetings, document decisions and action items, and communicate progress, dependencies, and risks to program leadership. * Coordinate updates to training materials and communications tied to EHR software releases, workflow changes, and program priorities. Reporting, Documentation & Support * Prepare accurate weekly status reports, PMO updates, leadership briefings, PowerPoint presentations, and client-facing communications. * Support development and maintenance of SOPs, process documentation, training guidance, and transition or handoff materials. * Triage and track training-related inquiries, incidents, and ad hoc requests using ServiceNow or comparable tools. * Provide program leadership with accurate information and materials for VA client requests and authorized external inquiries. ### Required Qualifications Required Qualifications * Bachelor’s degree in business, education, information systems, data analytics, healthcare administration, or a related field, or equivalent relevant professional experience. * 3+ years of experience in training operations, learning analytics, IT program coordination, or a related analyst role. * Demonstrated experience measuring and evaluating training outcomes, including defining metrics, collecting data, and reporting on training effectiveness. * Demonstrated experience analyzing and visualizing data, including building and maintaining dashboards using Power BI, Tableau, advanced Excel (PivotTables, Power Query, charts), or comparable tools. * Solid project management experience—planning, scheduling, tracking risks and dependencies, and delivering on deadlines—ideally within a training or learning and development team. * Experience preparing professional PowerPoint presentations, concise status reports, and executive-ready summaries. * Ability to coordinate with government or enterprise clients, vendors, program managers, and cross-functional teams in a remote environment. * Working knowledge of training delivery, adult learning principles, and ongoing user support for enterprise systems. * Proficiency with Microsoft 365, including Excel, PowerPoint, Word, Outlook, and Teams. * Experience with ServiceNow or comparable issue-tracking or service-management systems. * Strong written and verbal communication, organization, and analytical problem-solving skills. ### Preferred Qualifications * Experience supporting VA EHR Modernization, healthcare IT, electronic health record systems, or federal health programs. * Experience with training evaluation frameworks (e.g., Kirkpatrick, Phillips ROI) and learning analytics. * Experience pulling and reporting data from learning management systems; SQL or similar query skills a plus. * Project management certification (PMP, CAPM, or Agile/Scrum) or formal PM training. * Experience supporting post-go-live training, sustainment transitions, organizational change management, or enterprise software releases. * Background in federal consulting, PMO reporting, or large-scale technology modernization. * Experience developing job aids, quick reference guides, SOPs, or training plans. ### Compensation The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate’s relevant experience, skills, education, certifications, and work location, along with the responsibilities of the position. Where applicable, contract requirements, wage determinations, and federal contract labor categories may also inform the offer. SteerBridge also offers benefits that may include health and life insurance, paid time off, paid holidays, disability coverage, retirement savings, and professional development opportunities. Benefits vary by position and eligibility. ### Additional Information SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs. Show more [Apply now >](https://jobicy.com/jobs/162157-sustainment-training-analyst.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis role combines learning analytics, dashboard development, project coordination, and federal healthcare program support. Success depends on independently converting diverse training data into decisions while aligning multiple VA, vendor, and site stakeholders. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$86,250US market range (per year)$75k–$105k0$115.50k AI insightThe employer discloses a yearly base compensation range of USD 72,500 to USD 100,000, with a midpoint of USD 86,250. A reasonable estimated US market range for a training analytics and program coordination role of this scope is USD 75,000 to USD 105,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Learning analytics](https://jobicy.com/jobs?search_keywords=Learning%20analytics.md)[Training evaluation](https://jobicy.com/jobs?search_keywords=Training%20evaluation.md)[Power BI](https://jobicy.com/jobs?search_keywords=Power%20BI.md)[Tableau](https://jobicy.com/jobs?search_keywords=Tableau.md)[Advanced Excel](https://jobicy.com/jobs?search_keywords=Advanced%20Excel.md)[Data visualization](https://jobicy.com/jobs?search_keywords=Data%20visualization.md)[Project management](https://jobicy.com/jobs?search_keywords=Project%20management.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Training operations](https://jobicy.com/jobs?search_keywords=Training%20operations.md)[EHR systems](https://jobicy.com/jobs?search_keywords=EHR%20systems.md)[ServiceNow](https://jobicy.com/jobs?search_keywords=ServiceNow.md)[Microsoft PowerPoint](https://jobicy.com/jobs?search_keywords=Microsoft%20PowerPoint.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Status reporting](https://jobicy.com/jobs?search_keywords=Status%20reporting.md)[Adult learning principles](https://jobicy.com/jobs?search_keywords=Adult%20learning%20principles.md) Sample interview questionsHow would you measure whether sustainment training is effective after an EHR deployment?I would define outcome measures across completion, proficiency, knowledge retention, user adoption, support-ticket trends, and post-training performance. I would establish a baseline, segment results by site and role, and use a framework such as Kirkpatrick to connect learner feedback and knowledge gains to on-the-job behavior and program outcomes. Describe your approach to building a training performance dashboard. I begin by confirming the decisions the dashboard must support, defining consistent metrics and data owners, and validating source data from LMS reports, surveys, assessments, and ticketing systems. I then create clear visualizations for trends, readiness, completion, risk, and exceptions, with filters for site, role, and reporting period. How do you manage dependencies and risks across a multi-stakeholder training workstream? I maintain an integrated work plan with milestones, owners, dependencies, due dates, and clear escalation paths. I review risks and blockers routinely with stakeholders, document decisions and action items, and communicate concise status updates that identify the impact, required action, and timeline. What would you do if training completion rates were high but user-support tickets increased after go-live? I would investigate whether completion is measuring attendance rather than proficiency or readiness. I would analyze ticket categories, affected user groups, assessment results, workflow changes, and qualitative feedback to identify root causes, then recommend targeted retraining, job aids, or curriculum updates. How do you make analytical findings useful to executive audiences? I lead with the key decision, business impact, and recommended action rather than technical detail. I use a small number of validated metrics, concise visuals, risk indicators, and clear context, while retaining supporting analysis for stakeholders who need deeper detail. Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. 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