[All remote jobs](https://jobicy.com/jobs.md)[![Chainguard logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/e4b6aacf-221.jpeg)](https://jobicy.com/company/chainguard.md)[Chainguard](https://jobicy.com/company/chainguard.md) # Senior Renewal Manager – EMEA/APJ AI Summary This senior customer-success and commercial role owns end-to-end enterprise renewals for strategic accounts. The manager leads complex multi-year negotiations, coordinates with Sales, Customer Success, Finance, Legal, Procurement, and Deal Desk, and maintains reliable renewal forecasts. The role requires proactive churn-risk management, executive stakeholder engagement, and the creation of scalable renewal playbooks. It is a highly autonomous position in a fast-paced cybersecurity SaaS company, with mentoring responsibility for other Renewal Managers.[Apply for this job](#job-application)[View company](https://jobicy.com/company/chainguard.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md), [Spain](https://jobicy.com/job-region/spain.md), [Singapore](https://jobicy.com/job-region/singapore.md)SalaryGBP 144,286 / yrDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceDirectorPublished15 Nov 2026Apply before15 Dec 2026Listing views25Application actions0Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. [Chainguard](https://jobicy.com/company/chainguard.md) is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: * Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. * Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. * Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. * Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. * Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. * Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. * Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. * Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we’re looking for: * 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. * Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. * Proven ability to drive complex renewals with predictability and deliver against gross retention targets. * Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. * Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. * Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. * Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. * Ability to collaborate effectively with both technical and non-technical stakeholders. * High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. * Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred: * Experience working with large enterprises in regulated industries such as financial services or healthcare * Experience in a high-growth or early-stage startup environment * Familiarity with security, DevSecOps, or developer-focused products * Passion for technology and cybersecurity Pay Range: Up to 144,286 GBP 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. ### About Us We live and breathe our company values: * We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. * We have a bias for intentional action — We prioritize, plan, try things, and fail fast. * We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. * We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: * Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. * Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). * 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. * ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. * 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with [Chainguard’s Global Candidate Privacy Notice](https://www.chainguard.dev/legal/candidate-privacy-notice). ©2026 Chainguard. All Rights Reserved. Show more [Apply now >](https://jobicy.com/jobs/162298-senior-renewal-manager-emea-apj.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 5/5EasyHard ### Pace & Pressure 5/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe position requires ownership of high-value, multi-product enterprise renewals involving complex commercial terms and many senior stakeholders. Success depends on sophisticated negotiation, forecasting discipline, and the ability to mitigate retention risk independently. ## Salary analysis Estimated compensation compared with the broader UK market for similar roles. Estimated job median (per year)Above market£144,286UK market range (per year)£85k–£120k0£158.71k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The posting states an OTE cap of up to GBP 144,286 with a 70/30 split. The annual cadence is inferred from the amount and senior enterprise SaaS role context. The estimated base-pay component is GBP 101,000.20 annually; the remaining 30% represents variable compensation and is not included in the base-pay median. Estimated annual base-pay market range is GBP 85,000 to GBP 120,000. ## Core skills Skills and capabilities most closely associated with this opportunity. [Enterprise renewals](https://jobicy.com/jobs?search_keywords=Enterprise%20renewals.md)[Customer retention](https://jobicy.com/jobs?search_keywords=Customer%20retention.md)[Contract negotiation](https://jobicy.com/jobs?search_keywords=Contract%20negotiation.md)[Multi-year agreements](https://jobicy.com/jobs?search_keywords=Multi-year%20agreements.md)[Account management](https://jobicy.com/jobs?search_keywords=Account%20management.md)[Customer Success](https://jobicy.com/jobs?search_keywords=Customer%20Success.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[Revenue forecasting](https://jobicy.com/jobs?search_keywords=Revenue%20forecasting.md)[Churn mitigation](https://jobicy.com/jobs?search_keywords=Churn%20mitigation.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Procurement navigation](https://jobicy.com/jobs?search_keywords=Procurement%20navigation.md)[Renewal strategy](https://jobicy.com/jobs?search_keywords=Renewal%20strategy.md)[Cross-functional leadership](https://jobicy.com/jobs?search_keywords=Cross-functional%20leadership.md)[DevSecOps](https://jobicy.com/jobs?search_keywords=DevSecOps.md)Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Fever logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/cbc085978a53-221.webp) Fever Nov 15 New ### [Customer Service Agent: Korean (20:00 pm- 4:00am)](https://jobicy.com/jobs/162323-customer-service-agent-korean-2000-pm-400am.md) Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven… * ![Socket logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/1314ce3c-221.png) Socket Nov 15 New ### [Technical Account Manager (EMEA)](https://jobicy.com/jobs/162292-technical-account-manager-emea.md) About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our… * ![Mercury logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2023/11/dfb1112a-221.jpeg) Mercury Nov 15 New ### [Customer Support Manager](https://jobicy.com/jobs/162274-customer-support-manager-4.md) Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 450,000 startups and small businesses from all around… * ![Cribl logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/65d82c04-221.jpeg) Cribl Nov 15 New ### [Customer Support Manager](https://jobicy.com/jobs/162271-customer-support-manager-3.md) Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half… * ![PolicyMe logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/1e29f43a-221.png) PolicyMe Nov 15 New ### [Customer Success Specialist](https://jobicy.com/jobs/153160-customer-success-specialist-5.md) Overview of the role: We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched… * ![H1 logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/8f84b1ed-221.jpg) H1 Nov 15 New ### [Principal Customer Success Manager – Pharma](https://jobicy.com/jobs/153147-principal-customer-success-manager-pharma.md) At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally…. * ![Grafana Labs logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/11/42a3c42246467ec231dd876e92b63452.jpeg) Grafana Labs Nov 14 New ### [Director, Observability Architects (Americas) | USA | Remote](https://jobicy.com/jobs/162250-director-observability-architects-americas-usa-remote.md) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale…. * ![WorkWhile logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2020/10/WRILS-201029094500-271242.jpg) WorkWhile Nov 14 New ### [Account Manager – Merchandising, Retail & Auto](https://jobicy.com/jobs/162245-account-manager-merchandising-retail-auto-2.md) Account Manager – Merchandising, Retail & Auto About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly… * ![Pleo logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/b27fbed2-221.jpg) Pleo Nov 14 New ### [Digital Onboarding Specialist I – Lisbon / Madrid](https://jobicy.com/jobs/162235-digital-onboarding-specialist-i-lisbon-madrid.md) About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we’re changing that. We build spend solutions… * ![D2L logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/0ac958a8-221.jpg) D2L Nov 14 New ### [Technical Account Manager](https://jobicy.com/jobs/162231-technical-account-manager-13.md) D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation… [Browse all jobs](https://jobicy.com/jobs.md)