[All remote jobs](https://jobicy.com/jobs.md)[![Monzo logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5b4c0ec3-221.jpg)](https://jobicy.com/company/monzo.md)[Monzo](https://jobicy.com/company/monzo.md) # Vulnerability Strategy Analyst AI Summary Monzo is hiring a Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) Strategy Analyst to improve outcomes for customers needing additional support. The role leads complex strategic workstreams, uses customer and operational data to identify barriers, and embeds inclusive considerations into products and services. It requires strong knowledge of regulatory frameworks, governance, risk management, and stakeholder collaboration across Product, Engineering, Operations, Data, and Risk. The analyst will also handle ambiguous escalations, document proportionate decisions, and coach less experienced colleagues.[Apply for this job](#job-application)[View company](https://jobicy.com/company/monzo.md)ShareRemote from[UK](https://jobicy.com/job-region/uk.md)SalaryGBP 41,300–52,250 / yrDepartment[Legal & Compliance](https://jobicy.com/categories/legal.md)EmploymentFull TimeExperienceSeniorPublished15 Nov 2026Apply before15 Dec 2026Listing views24Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products – we want to solve problems and change lives through [Monzo](https://jobicy.com/company/monzo.md) ❤️ 📍London/Cardiff/UK Remote | 💰£41,300-52,250 + equity + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) ✨ Our VAIB team⭐ Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind. 🔑You’ll play a key role by… As VAIB Strategy Analyst, you will play a critical role in fulfilling Monzo’s mission to make money work for everyone by driving meaningful improvements for customers requiring additional support. Working collaboratively, you will leverage data, customer insights, and operational expertise to seamlessly embed vulnerability, accessibility, inclusion, and bereavement considerations into product and service design. You will take proactive ownership of complex strategic projects and use independent judgement to navigate ambiguous escalations, shape treatment strategies, and identify emerging risks. Ultimately, you will ensure that changes deliver equitable customer outcomes while maintaining strong standards of risk management, governance, and regulatory compliance. * Lead Strategic Delivery: Take ownership of complex VAIB workstreams, translating strategic priorities into clear delivery plans and driving improvements that balance customer needs, regulatory expectations, and operational goals. * Drive Data-Led Improvements: Analyze quantitative data, customer feedback, and operational insights to identify systemic barriers, proactively monitor outcomes, and develop evidence-based recommendations for strategic change. * Champion Cross-Functional Collaboration: Partner seamlessly across Product, Engineering, and Operations to build VAIB awareness, influence decision-making, and embed inclusive considerations into the design of customer journeys and internal processes. * Navigate Complex Escalations: Act as the escalation point for complex, ambiguous customer or operational issues, applying strong independent judgement to recommend proportionate solutions when clear policy guidance is unavailable. * Own Governance and Risk: Manage control requirements for all strategic changes, ensuring work is rigorously assessed, documented, and governed to support informed decision-making and mitigate regulatory risk. * Coach and Build Capability: Strengthen the wider VAIB team by proactively sharing specialist knowledge, mentoring less experienced colleagues, and elevating overall analytical and strategic ways of working. 🤩 We’d love to hear from you if… * You have deep subject matter expertise in VAIB and relevant legal frameworks (e.g., Consumer Duty, Equality Act, WCAG), applying this knowledge to identify systemic barriers and proactively recommend improvements to products and customer journeys. VAIB experience is preferable but we’d also love to hear from you if you have any other regulatory background. * You have a proven ability to independently manage and deliver complex strategic initiatives, utilising quantitative data, customer insights, and operational feedback to investigate ambiguous challenges, resolve blockers, and implement practical solutions. * You have a strong grasp of risk, governance, and assurance, paired with excellent decision-making skills to confidently navigate ambiguity, appropriately mitigate risks, and ensure complex decisions are effectively balanced and documented. * You are highly skilled in stakeholder management and communication, with the ability to clearly convey sensitive information, constructively challenge existing approaches, and drive alignment across Operations, Product, Risk, Data, and Engineering. * You are committed to delivering exceptional outcomes for vulnerable customers, coupled with a dedication to sharing expertise and coaching colleagues to build the overall capability and confidence of the wider team. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £41,300-52,250 ➕Incentive Awards tied to your performance. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! [Read our full list of benefits](https://monzo.com/careers/). 🌈 The application journey has 3 key steps * Recruiter call (25 minutes) * Values & Behaviours Interview (60 minutes) * Role Specific Interview (60 minutes) This process should take around 3-4 weeks – your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo) We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊 Show more [Apply now >](https://jobicy.com/jobs/162319-vulnerability-strategy-analyst.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 5/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThe role combines specialist vulnerability and accessibility expertise with regulatory compliance, strategic delivery, and ambiguous escalations. It requires independent judgement and the ability to influence multiple technical and operational stakeholders. ## Salary analysis Estimated compensation compared with the broader UK market for similar roles. Estimated job median (per year)Market rate£46,775UK market range (per year)£42k–£58k0£63.80k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. The employer discloses a base salary range of £41,300 to £52,250. The annual period is inferred from the UK professional-role context and the magnitude of the stated salary; performance incentives and equity are separate from base pay. The estimated market range for a UK vulnerability, accessibility, and regulatory strategy analyst is £42,000 to £58,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. [Vulnerability strategy](https://jobicy.com/jobs?search_keywords=Vulnerability%20strategy.md)[Accessibility](https://jobicy.com/jobs?search_keywords=Accessibility.md)[Inclusive design](https://jobicy.com/jobs?search_keywords=Inclusive%20design.md)[Consumer Duty](https://jobicy.com/jobs?search_keywords=Consumer%20Duty.md)[Equality Act](https://jobicy.com/jobs?search_keywords=Equality%20Act.md)[WCAG](https://jobicy.com/jobs?search_keywords=WCAG.md)[Regulatory compliance](https://jobicy.com/jobs?search_keywords=Regulatory%20compliance.md)[Risk management](https://jobicy.com/jobs?search_keywords=Risk%20management.md)[Governance](https://jobicy.com/jobs?search_keywords=Governance.md)[Data analysis](https://jobicy.com/jobs?search_keywords=Data%20analysis.md)[Customer insights](https://jobicy.com/jobs?search_keywords=Customer%20insights.md)[Stakeholder management](https://jobicy.com/jobs?search_keywords=Stakeholder%20management.md)[Strategic delivery](https://jobicy.com/jobs?search_keywords=Strategic%20delivery.md)[Operational improvement](https://jobicy.com/jobs?search_keywords=Operational%20improvement.md)[Mentoring](https://jobicy.com/jobs?search_keywords=Mentoring.md)Next step ## Apply now. Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information. Keep exploring ## Related remote jobs. * ![Alimentiv logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/d11f5845-221.png) Alimentiv Nov 15 New ### [Site Contract Specialist](https://jobicy.com/jobs/162300-site-contract-specialist.md) The Site Contract Specialist will be responsible for the execution, negotiation and administration of assigned site contracts and supporting documents including, confidentiality agreements, clinical trial agreements, letters of indemnity and… * ![Cribl logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/65d82c04-221.jpeg) Cribl Nov 15 New ### [Facility Security Officer](https://jobicy.com/jobs/162277-facility-security-officer-2.md) Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half… * ![Veeam Software logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/f7716b71-221.jpg) Veeam Software Nov 15 New ### [Senior Counsel, EMEA Employment](https://jobicy.com/jobs/155370-senior-counsel-emea-employment.md) Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI… * ![BetterHelp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/0b48fde8-221.jpeg) BetterHelp Nov 15 New ### [Director, Corporate Counsel](https://jobicy.com/jobs/153169-director-corporate-counsel-2.md) Who are we and why should you join us? BetterHelp is on a mission to champion the well-being in all of us. We’re working to make mental healthcare more accessible,… * ![Monzo logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/5b4c0ec3-221.jpg) Monzo Nov 14 New ### [Team Manager, Financial Crime, Business Banking](https://jobicy.com/jobs/162229-team-manager-financial-crime-business-banking.md) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our… * ![Ramp logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/7fafb2d0-221.png) Ramp Nov 14 New ### [KYB Operations Lead, UK](https://jobicy.com/jobs/162198-kyb-operations-lead-uk.md) About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend… * ![ŌURA logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/011c99434cd6-221.webp) ŌURA Nov 14 New ### [Lead Counsel, Commercial and Marketing, APAC and Americas](https://jobicy.com/jobs/162133-lead-counsel-commercial-and-marketing-apac-and-americas.md) Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and… * ![Anima logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/11/7f1b341a6771-221.webp) Anima Nov 14 New ### [Assurance Lead](https://jobicy.com/jobs/162103-assurance-lead.md) I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the medical knowledge and clinicians were there. It was the system that failed:… * ![Who Gives A Crap logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/389bf597-221.png) Who Gives A Crap Nov 14 New ### [Senior Legal Counsel (Contract)](https://jobicy.com/jobs/155299-senior-legal-counsel-contract.md) Not all heroes wear capes — but plenty of them use toilet paper Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come… * ![CertiK logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2021/03/Jobicy-210308091023-955845.jpg) CertiK Nov 14 New ### [Compliance Engineer Intern](https://jobicy.com/jobs/153136-compliance-engineer-intern.md) About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications… [Browse all jobs](https://jobicy.com/jobs.md)