[All remote jobs](https://jobicy.com/jobs.md)[![A Place For Mom logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/4503308e-221.jpg)](https://jobicy.com/company/a-place-for-mom.md)[A Place For Mom](https://jobicy.com/company/a-place-for-mom.md) # Senior Account Manager AI Summary The Senior Account Manager owns a portfolio of senior living community partners and is accountable for retention, growth, engagement, and move-in outcomes. The role combines strategic account management, consultative selling, business reviews, performance coaching, and program adoption. It requires close collaboration with sales, customer success, marketing, analytics, finance, and billing teams. The position manages executive stakeholder relationships, maintains CRM and reporting records, supports collections, and includes up to 20% travel for partner visits and industry events.[Apply for this job](#job-application)[View company](https://jobicy.com/company/a-place-for-mom.md)ShareRemote from[USA](https://jobicy.com/job-region/usa.md)SalaryUSD 70k–100k / yrDepartment[Customer Support & Success](https://jobicy.com/categories/supporting.md)EmploymentFull TimeExperienceDirectorPublished15 Nov 2026Apply before15 Dec 2026Listing views17Application actions2Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. As a Senior Account Manager at [A Place for Mom](https://jobicy.com/company/a-place-for-mom.md), you will own the success of a portfolio of senior living community partners. This role is a blend of strategic relationship management, consultative selling, and performance coaching — all grounded in a disciplined focus on driving measurable results. You will be accountable for delivering against a set of quarterly and annual Objectives and Key Results (OKRs) aligned with APFM’s broader business goals. OKRs will include revenue retention and growth, move-in acceleration, customer engagement, and adoption of high-impact programs. You’ll collaborate cross-functionally to execute against these priorities, using data, insights, and operational rigor to deliver value to both APFM and our partners. This high-visibility, customer-facing role is ideal for someone who thrives in a results-driven environment and wants to make a tangible impact. What you will do: * Own partner success across a designated book of business, managing performance against defined OKRs * Build strong relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction * Deliver regular business reviews and performance analyses to inform decisions and influence partner behavior * Drive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption * Collaborate with internal teams (Sales, Customer Success, Marketing, Analytics, and Finance) to align strategies and remove barriers to performance * Present data-driven insights and customized recommendations to partners through compelling storytelling and visualizations * Ensure account health by maintaining up-to-date records in PartnerCentral, Salesforce, and internal reporting tools * Manage collections and minimize aging in partnership with internal finance and billing teams * Travel up to 20% for on-site partner visits, corporate meetings, and industry conferences Qualifications: * 5+ years of experience in enterprise account management, B2B sales, or customer success, with demonstrated ownership of ongoing relationships with VP- and C-suite stakeholders. * Experience in senior living, healthcare, hospitality, or SaaS preferred. * Demonstrated ability to drive business outcomes through strategic relationship management and performance accountability * Strong understanding of OKRs, KPIs, and how to align partner performance to business goals * Proven success in influencing customer behavior and driving program adoption through data, insights, and education * Excellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership * Proficiency in CRM platforms and comfort with interpreting and acting on performance data * Highly organized and self-motivated with strong project management skills and attention to detail * Collaborative mindset with the ability to navigate and align cross-functional teams Compensation: * Base Salary: $70,000-100,000 * On Target Earnings: $95,000-150,000 * Benefits: 401(k) plus match * Dental Insurance * Health Insurance * Vision Insurance * Paid Time Off #LI-NL1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: * Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. * Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. * Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. * Win The Right Way: We see organizational integrity as the foundation for how we operate. * Embrace Change: We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit [www.dhs.gov/E-Verify](http://www.dhs.gov/E-Verify). Show more [Apply now >](https://jobicy.com/jobs/162345-senior-account-manager-3.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 4/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 4/5GuidedFull ownership ### Communication Load 5/5IndependentCollaborative AI insightThis is a senior, outcome-driven account management role requiring ownership of complex partner relationships, commercial performance, and cross-functional execution. Success depends on influencing VP and C-suite stakeholders through data-backed recommendations. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$85,000US market range (per year)$80k–$115k0$126.50k AI insightThe employer explicitly lists a yearly base salary range of USD 70,000 to USD 100,000, with a midpoint of USD 85,000. On-target earnings of USD 95,000 to USD 150,000 are variable-compensation-inclusive and are not included in the base-pay figures. Estimated US market base pay for a senior account manager is USD 80,000 to USD 115,000 per year. ## Core skills Skills and capabilities most closely associated with this opportunity. 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