[All remote jobs](https://jobicy.com/jobs.md)[![Smartsheet logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/8b6103bd-221.jpg)](https://jobicy.com/company/smartsheet.md)[Smartsheet](https://jobicy.com/company/smartsheet.md) # Partner Operations Specialist (Remote Eligible – Costa Rica) AI Summary This Partner Operations Specialist supports sales teams and channel partners across the complete SaaS sales cycle. The role manages deal registrations, order paperwork, approvals, quoting, partner inquiries, and transaction reconciliations. It requires regular coordination with Finance, Legal, Professional Services, and Sales to improve quote-to-cash execution. The position is intended for a professional with experience in SaaS sales operations, channel partnerships, Salesforce, and high-volume transactional workflows.[Apply for this job](#job-application)[View company](https://jobicy.com/company/smartsheet.md)ShareRemote from[Costa Rica](https://jobicy.com/job-region/costa-rica.md)SalaryUndisclosedDepartment[Product & Operations](https://jobicy.com/categories/management.md)EmploymentFull TimeExperienceSeniorPublished15 Nov 2026Apply before15 Dec 2026Listing views21Application actions1Application toolkit ## Make your next move. Prepare your resume, explore your fit, and draft a cover letter for this opportunity. Opportunity details ## About this role. For over 20 years, [Smartsheet](https://jobicy.com/company/smartsheet.md) has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle. This role will be based out of Costa Rica and reports to our Manager of Partner Operations based in Costa Rica. You Will: * Support all sales teams and channel partners throughout the complete sales cycle to meet customer needs * Work within the Salesforce.com CRM & CPQ system to assist sales reps * Manage high volume intake queue, maintaining consistent SLAs * Manage partner deal registration process (lead routing) * Review contracts and order paperwork for completeness and accuracy * Create custom order forms, provide guidance on complex deal structures, and escalate specialized issues to appropriate stakeholders for resolution * Quickly learn and master the quoting process * Coordinate deal reviews with sales; support training, development, and compliance with operational policies * Manage the daily deal approval process * Work between the Finance, Legal, Professional Services, and Sales departments to ensure sales transactions are quick and efficient * Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency * Assist with the reconciliation of multiple transactions and other contract related adjustments * Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details) You Have: * 2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization * 2+ years of experience working with Channel Partners is a must * Ability to ensure order detail and documentation is updated and entered in the system * Familiarity with financial or revenue recognition principles and contracting guidelines * Experience in a high volume / multi transactional environment for EOM, EOQ, and EOY * Ability to thrive in a fast-paced,evolving, high-growth environment; ability to execute on new processes * Ability to problem solve and work cross departmentally with multiple stakeholder * Communicates clear and effectively to various situations and audiences * Experience working in Salesforce, Smartsheet and Tableau preferred Perks & Benefits: * Fully paid Health & Life insurance for full-time employees and family members * Monthly stipend to support your work and productivity * Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. * 12 days paid Vacation + Flexible Time Away Program * 20 weeks fully paid Maternity Leave * 12 weeks fully paid Paternity/Adoption Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to LinkedIn Learning online courses * Company Funded Perks including a counseling membership and your own personal Smartsheet account * Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Show more [Apply now >](https://jobicy.com/jobs/162428-partner-operations-specialist-remote-eligible-costa-rica.md) > Annual salary information is not provided for this position. Explore salary ranges for similar roles in our [Salary Directory ›](https://jobicy.com/salaries.md) * ![Upload CV](data:image/svg+xml;base64,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) ### Upload your resume now To unlock remote work opportunities and be discovered by global employers. This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content. ## Role DNA A quick view of the complexity, pace, ownership and collaboration implied by the job description. ### Job Complexity 3/5EasyHard ### Pace & Pressure 4/5RelaxedFast-paced ### Autonomy Level 3/5GuidedFull ownership ### Communication Load 4/5IndependentCollaborative AI insightThe role involves detailed order and contract processing, deal-structure guidance, and cross-functional issue escalation. High transaction volumes around month-, quarter-, and year-end increase operational complexity and pace. ## Salary analysis Estimated compensation compared with the broader US market for similar roles. Estimated job median (per year)Market rate$30,000US market range (per year)$24k–$40k0$44k AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base salary is disclosed. Estimated annual base pay for a Partner Operations Specialist in Costa Rica is USD 24,000–40,000, with an estimated midpoint of USD 30,000; the yearly cadence is inferred from the full-time professional role. ## Core skills Skills and capabilities most closely associated with this opportunity. [Sales Operations](https://jobicy.com/jobs?search_keywords=Sales%20Operations.md)[Partner Operations](https://jobicy.com/jobs?search_keywords=Partner%20Operations.md)[Channel Partner Management](https://jobicy.com/jobs?search_keywords=Channel%20Partner%20Management.md)[Order Management](https://jobicy.com/jobs?search_keywords=Order%20Management.md)[Deal Desk](https://jobicy.com/jobs?search_keywords=Deal%20Desk.md)[Salesforce CRM](https://jobicy.com/jobs?search_keywords=Salesforce%20CRM.md)[CPQ](https://jobicy.com/jobs?search_keywords=CPQ.md)[Quote-to-Cash](https://jobicy.com/jobs?search_keywords=Quote-to-Cash.md)[Contract Review](https://jobicy.com/jobs?search_keywords=Contract%20Review.md)[Order Processing](https://jobicy.com/jobs?search_keywords=Order%20Processing.md)[Deal Registration](https://jobicy.com/jobs?search_keywords=Deal%20Registration.md)[Revenue Recognition](https://jobicy.com/jobs?search_keywords=Revenue%20Recognition.md)[Transaction Reconciliation](https://jobicy.com/jobs?search_keywords=Transaction%20Reconciliation.md)[Cross-Functional Collaboration](https://jobicy.com/jobs?search_keywords=Cross-Functional%20Collaboration.md)[Tableau](https://jobicy.com/jobs?search_keywords=Tableau.md)Next step ## Apply now. 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