Senior Salesforce Administrator

Remote from
Job level
Senior
Category
Finance & Legal
Job type
Full Time,
Opening date
Closing date
15 Feb 2023
Views
330

About Built Technologies

Powering Smarter Construction Finance

Actively Hiring
5.0 Rated

The Senior Salesforce Administrator will be a member of the Salesforce Platform Team and support the build out and optimization of our Salesforce instance.  The individual in this role will serve as an innovative solution expert for organization-wide Salesforce initiatives.

The Senior Salesforce administrator will act in the capacity of a business analyst to collect critical stakeholder information with the ultimate goal of delivering Salesforce solutions and enhancements.  This person will work on a team supporting Salesforce including Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ and Hubspot. This role is pivotal to continuing to make Built a talent destination where we attract and retain world-class talent, ensuring inclusion is at the cornerstone of all we do.

In This Role, You Will:

  • Work with the Salesforce Platform Lead to identify and implement operational improvements, enhancements, and customizations that meet business requirements
  • Serve as a solution expert for SalesForce related projects, processes and best practices
  • Partner with cross-functional teams to understand internal stakeholders needs and implement solutions.
  • Develop, maintain, and improve existing Flows, validation rules, workflows, custom objects, fields, and formulas
  • Develop and maintain reports, dashboards, and processes to continuously monitor data quality and integrity.
  • Execute data migration and data cleansing projects
  • Seek out ways to utilize Salesforce to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Manage related tools/plugins and respond quickly to problems, outages, or other usability concerns
  • Develop and execute testing and documentation
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
  • Daily administration of Salesforce including ongoing support requests and administrative needs of users by providing prompt and complete resolution to technical challenges and business issues

Qualifications:

  • 5+ years Salesforce experience in a preferably in an administrative capacity
  • 2+ years of experience creating and implementing new processes and procedures
  • 2+ years Service Cloud experience
  • Strong competency with Salesforce automations, including developing and updating Flows for scale and converting process builders to Flows
  • Prior experience serving as a liaison between multiple business functions or departments
  • Strong understanding of Change Management best practices
  • CPQ (Configure Price Quote) experience is a must with a preference in CPQ administration
  • Prior experience interfacing with senior leaders

Preferred Qualifications

  • Experience managing, triaging, and resolving user submitted issues via internal ticketing system(s)
  • Advanced Excel skills (Macro, Pivot Tables, VLOOKUP)
  • Ability to handle multiple competing priorities in a fast-paced, deadline-driven environment
  • In-depth understanding of the capabilities and constraints of Salesforce coupled with a good understanding of the business processes (Sales, Marketing, Service.)
  • Experience Integrating Salesforce with 3rd party providers

Perks:

  • The rare opportunity to radically disrupt an industry
  • Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
  • Robust compensation package including base salary, quarterly bonus, and equity
  • Flexible working hours, paid family leave, ERGs & Mentorship opportunities
  • Learning grant program to support ongoing professional development

Our company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do.

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FAQ

What position is Built Technologies hiring for?

Built Technologies is hiring a remote Senior Salesforce Administrator from

What type of employment does Built Technologies offer?

This is a Full Time role.