As a Supervisor of Risk Operations, you will lead a team of specialists whose responsibilities are to optimize and uphold established policies and processes that ensure the integrity of our marketplace. Working directly with the Global Risk Operations Manager to take ownership of all Fraud and Standards work for North America, along with ensuring you are available to support and coach your teams, as needed. You will also be responsible for supporting regional strategy and process improvement opportunities within the Risk Operations team. You will serve as an escalation point of the teams and tackle complex service issues for Taskrabbit users, recommend solutions for departmental opportunities, drive performance through feedback and coaching, and bridge communications across teams. You will work closely with your peers globally and partner with our North American outsource partner to support the growth and alignment of the Risk Operations Team for North America.
Based in the US, this is a remote first position with the potential to travel to our US & EU hubs when needed. We are looking for a passionate leader who lives for helping others, cares deeply about building strong culture and teams and is excited to work closely with a peer leadership group. Someone who will identify and execute quickly on opportunities that level-up our user experience daily.
Join us in creating a better everyday life for everyday people.
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