Senior Sales Director, Telecommunications

Remote from
Job type
Full Time,
Opening date
Closing date
20 Mar 2023
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here
At Medallia, we hire the whole person.
The Senior Sales Director, Telecommunications is part of the Go-To-Market team and would lead the client relations in the Telecommunications vertical. You wil work with existing clients, but also like to focus on building new relations. You work with an experienced extended team consisting of solution consultants, a partner eco-system and Professional Services to identify the best way to leverage our Medallia Customer Experience platform.
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, Automotive industries and Public Sector. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base.
As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, impact, and career growth.


  • Research target accounts in the DACH Telecommunications sector and develop prospecting campaigns
  • Dive deep in understanding their business and the potential for business alignment
  • Go high-and-wide within enterprise organisations to understand the full scope of opportunity
  • Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcome
  • This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal
  • Engage with sales ecosystem and Medallia Partners in support of sales opportunities
  • Participate in internal team meetings to collaborate with supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross functional teams


Minimum Qualifications

  • 5+ years of field sales experience at an Enterprise software/SaaS organization
  • Proven top performer in a quota-carrying sales role

Preferred Qualifications

  • Demonstrated experience creating opportunities within large strategic accounts; lengthy
    sales cycles
  • Successfully closed large deals at enterprise levels with strategic planning, focus and drive
  • Demonstrated experience selling complex business applications/technology solutions at
    the C-Suite level
  • Demonstrated previous success in exceeding sales target, building strong pipeline and
    nurturing key accounts

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What position is Medallia hiring for?

Medallia is hiring a remote Senior Sales Director, Telecommunications from

What type of employment does Medallia offer?

This is a Full Time role.