Content Specialist

Type
Full Time
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Archive Job Description

Klaus is a conversation review (QA) platform for customer support teams that makes giving internal feedback easy and systematic.

Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a Content Specialist to join our marketing team remotely from anywhere between UTC and UTC+5.

What you’ll be doing:

  • Developing the content strategy working closely with the marketing, partnerships, sales, and product teams
  • Working on exciting projects across different channels (blog, external publications, email, social media, communities, and more.)
  • Planning, researching, and writing product- and marketing-related content
  • Identifying SEO opportunities, executing keyword research, and driving organic traffic through SEO
  • Owning your content – from ideas to briefing, proofreading, editing and finally publishing articles: you will own every stage of the process
  • Refining success metrics and inputs that show the impact of your work

What we’re looking for:

  • Excellent verbal and written communication skills (our work language is English)
  • A strong strategist that understands the why behind the copy
  • Critical-thinker and problem-solver, ability to self-motivate and stay on task with minimal supervision
  • Familiarity with WordPress or similar CMS tools and social media publication tools
  • Analytical mindset: from traffic numbers to conversion rates, you understand how to measure the performance of your work
  • A team player who works fast and has high quality standards
  • Hands-on experience with SEO
  • Proven work experience as a content specialist or similar role
  • Located in Tallinn, Estonia, but we are open for the right remote candidate, assuming significant past remote work experience and located in UTC to UTC+5
  • Background working in a support-related field or a startup is a plus!

What we’re offering:

  • Work in an exciting, rapidly growing startup environment
  • Remote-first culture – work from anywhere with colleagues from 6 different countries
  • Base pay + meaningful stock option package
  • Lots of cat gifs

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