If you have a love of detail and client service, we’re looking for you! Come help us transform the workplace into a practice lab for mastering life’s most useful skills.
LifeLabs Learning is the go-to employee development resource for hundreds of the world’s most innovative companies (like Warby Parker, The New York Times, Clif Bar, Reddit, Sony Music, and TED). We offer manager and people-skills training that blends science and practical tools.
Our team is a diverse, close-knit group of researchers, consultants, and experience designers. We get excited about brain science, nudge encourage each other to improve, give frequent feedback, make each other laugh, and have one another’s backs. Our hubs are in NYC and SF, and we also have Labmates who work remotely. Learn more about us here!
As a Client Administrator, you will be a key point of contact for LifeLabs Learning clients. You will work with Program Consultants to service an assigned group of clients, ensuring timely and accurate program setup. You will coordinate all scheduling, client onboarding, contract processing, and invoicing to meet and exceed client expectations. And you will work closely with our Business Development team to constantly improve our internal processes and simplify the client experience.
This role is a great fit for you if you see each interaction as an opportunity to create delight through timely communication that addresses client and teammate needs in full. The position is an ideal match for excellent record-keepers with a keen eye for accuracy and an eagerness to investigate and resolve any problem that pops up.
Want to apply but not sure if you’d be the right fit? If we sound like the right place for you, we want to hear from you. There is no ‘perfect’ candidate. Everyone brings something different to the team, and our diversity of backgrounds, experiences, perspectives, and identities makes LifeLabs Learning an amazing place to work. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor work visas at this time.
Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by helping people master life’s most useful skills.
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Position: Client Administrator.