At Twilio, our mission is to power the future of communications. With our rapid scale we are seeking a Director of Product Planning for R&D. This leader will help us streamline how we communicate our product portfolio to customers, partners, and internal stakeholders across R&D and GTM teams. They will collaborate with product management, research, marketing, and sales to ensure alignment with the overall the GTM product roadmap and vision!
Twilio is looking for an R&D leader who embodies the Twilio Magic. They also have:
As a Director of Product Planning, you will live the Twilio Magic values:
Today, Twilio powers the delivery of billions of the world’s communications. Increasingly, we’re hearing from our B2C customers that they’re struggling to harness the massive amounts of valuable data they generate, much of which stems from the communications we help them send. We seek to uncover how Twilio can help customers utilize their valuable data to create unique, individualized experiences that their competitors can’t replicate. We want to help them become more proactive (outcome-driven) than reactive (event-driven) in their customer engagements. If you want to shape the future of B2C Customer Engagement and Twilio, this role is for you!
Twilio is a company that empowers the world’s developers. Twilio is truly unique; we are a company committed to your growth, learning, development, and entire employee experience. We have a cultural foundation built on diversity, inclusion, and innovation – and we want you and your ideas to thrive at Twilio.
Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
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Position: Director of Product Planning.