About the role: Indiegogo is a global platform for entrepreneurs to bring their ideas to life. Indiegogo’s Payments Analyst will help make Indiegogo the most secure way to raise funds online. The Payments Analyst plays an essential role in both day to day operations, as well as the growth of the team.
About you: You love to find patterns in a sea of information and excel at creating order out of chaos. You are passionate about keeping bad users out and identifying payments issues that others may not. You work well in time-sensitive settings and in the face of unfamiliar situations.
As a Payments Analyst you will be responsible for working with payment processors and banks, handling escalated issues, supporting Indiegogo’s users, and working cross-functionally across the company to solve payments issues and educate teams.
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Position: Payments Analyst.