Shogun, a page builder and optimization platform for eCommerce stores. We have over 15,000 active paying clients, and we’ve launched a second product in 2020 (you can read more in Tech Crunch).
Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely. ”
We are looking to add a Support Specialist to our highly-reviewed support team! As part of our team, you’ll work with customers to answer their questions, guide them through learning our app, and help identify & resolve issues they may be experiencing with their pages.
Become a true pro at our app, then help users do the same!
Our support teams provides 24/7 coverage to our users. The highest demand in our support volume is between 8am-10pm EST. We are looking for remote team members who are willing to work shifts that partially cover these hours. This position may be a great fit for night owls or early risers.
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Position: Support Specialist.