WorkRamp empowers employees to reach their full potential. We build on-boarding, training, and development products that businesses use to accelerate employee growth. Today, companies including Slack, Square, and PayPal, use WorkRamp to develop thousands of employees worldwide. WorkRamp is a people-driven company with the belief that businesses should not only build lasting products but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.
We are looking for a product support specialist to provide an amazing support experience for our customers. This role will be on the front lines with our customers: listening to pain points, troubleshooting issues, and helping resolve any problems that may spring up. As a support representative, you will also have the chance to interface closely with our product and engineering teams to help guide the roadmap based on the trends you are seeing.
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Position: Customer Support Representative.