crowdspring is changing the way entrepreneurs, startups, small businesses, agencies, and nonprofits worldwide buy graphic design, web design, print design, product design, and business naming services. Over 220,000 designers and writers from nearly every country in the world work on crowdspring.
Established in 2008, we’ve been featured in The New York Times, BusinessWeek, Entrepreneur magazine, Forbes, Wired, Advertising Week, Chicago Tribune, and many other publications. We’ve also won many awards including Webbys Honors, the ABA Stevie Award, and a Chicago Innovation Award!
We’ve been a distributed team since we launched in 2008. We’re looking for either a full-time or part-time Customer Support superhero (up to 20 hours per week) to join our team to help keep our masses of creative whirlwinds and clients happy. You’ll need to be familiar with design, but you don’t need to be a designer. We’re flexible in the hours you work but may ask that some of your hours include evenings (approximately 7 to 11 pm Central Time) and weekend availability. The part-time position has the potential to grow into a full-time position. Every full-time customer service person on our team started with us part-time.
We’re looking for a people-person with superhuman powers. We need someone who can solve problems, do Sherlockian detective work, and ideally a person who values creativity and creatives. We need a person who listens and empathizes with customers and creatives when things don’t go right (and still smiles while helping) and an apologetic statesperson when things go terribly wrong. Teamwork is important at crowdspring, so we need someone ready to heed the call and lead when you get tagged in. You will get a lot of autonomy and the opportunity to make decisions.
We’re open to hiring the best person no matter where they are. Our team is based worldwide and we want to hire the best people, wherever they are.
We want to know you’re qualified, but more importantly, we want to know that you want this job and not just any job. Tell us why you want to join our team. If this sounds like you, keep on reading…
What we’ll bring to the table:
We’re looking for incredibly smart, extraordinarily interesting people and we’re highly protective of our culture. This can be a pretty tough place to get into. If you’re used to a corporate environment, you will not be happy here. If you’ve got the smarts and the creativity (and you don’t plan on showing up to the interview in a suit), we’d love to hear from you.
It doesn’t matter where you went to school or if you graduated. We want to know you’re qualified, but more importantly, we want to know that you want THIS job and not just any job. We want to know you can do great work and a drive to improve yourself and others. Tell us why you want to join our team!
When you apply, we’ll ask you to answer some questions. Your answers are important to show us how you think and to show us how you write and communicate.
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Position: Customer Support Superhero.