The vast majority of human knowledge is still not on the internet. Most of it is trapped in the form of personal experience in people’s heads, or buried in books and research papers that only experts can access. More than a billion people use the internet, yet only a tiny fraction contribute their knowledge to it. We want to democratize access to knowledge of all kinds — from politics to painting, cooking to coding, etymology to experiences — so if someone out there knows something, anyone else can learn it. Our mission is to share and grow the world’s knowledge, and we’re building a world-class team to help us achieve this mission.
Quora’s Growth Sales team focuses on driving revenue impact by serving as strategic partners for our advertising customers. We’re a group of ambitious, entrepreneurial individuals spread out across three continents who love talking with our customers as well as crafting new methods to bring them more value. We strive to be experts in digital advertising, customer service, and operations and we move very quickly to get things done.
As the founding Customer Success Manager of Quora’s Outbound Growth Sales team, you’ll take the lead on forming strong relationships with key customers and grow your book of business over time. You’ll both execute Quora’s sales playbook as well as surface opportunities to improve it, along the way. This is a brand new team and high impact will enable opportunities to grow quickly within the organization.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Position: Customer Success Manager.