Learning Design Consultant

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Full Time
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1 Aug 2021
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Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.

The Services team works to empower learners, partners, and enterprise customers to achieve their goals on Coursera.  The team is made up of five  sub-teams: Scaled Services, Partner Services, Enterprise Services, Program Management, and Teaching & Learning. We help learners succeed by implementing innovative systems and processes that solve problems. We also develop best practices and technical expertise to enable our partners to create high quality content. As strong advocates for the Coursera community, we work to align cross-functional teams and build scalable solutions to continuously improve the Coursera experience.

The Teaching and Learning team at Coursera is a group of learning design researchers and experts. Our team provides best practices, training, consulting, and support in content development and creating transformational learning experiences. We aim to understand the factors that make online content successful for learners, and optimize for a range of metrics — including learner satisfaction, enrollment, progression, completion, and learning outcomes — and ultimately distill these into actionable insights to guide content design and production. We continuously drive and improve online pedagogy through research, feedback, and on-platform experimentation.

The Learning Design Consultant is a full-time position focused on guiding instructional design for Coursera’s short-form content, primarily Guided Projects .  The role mission is to maximize the learning experience and learning outcomes.  Guided Projects enable learning of knowledge and skills through an engaging, browser-based experience that allows hands-on practice alongside videos that provide step-by-step guidance from subject matter experts. Other short-form content is represented in our traditional online course format.

We’re seeking a Learning Design Consultant who can leverage learning science-based best practices and data to inform the creation and assessment of short-form content and learning experiences.

Responsibilities:

  • Inform the training/onboarding process for academic, industry, and subject matter expert authors, using  learning science-based instructional design best practices, so they create the most impactful content in terms of learning design/outcomes;
  • Leverage performance and usage analytics to provide data-driven learning design recommendations that optimizes content and the design/development/training processes used to create it;
  • Provide training and guidance on learning design to ensure internal and external stakeholders understand our products’ learning affordances and how to create high-quality learning experience;
  • Create and maintain documentation related to creating high-quality, impactful learning content;
  • Collaborate with the internal teams and stakeholders on initiatives and offerings that increase the ability to achieve and assess learning outcomes.

Basic Qualifications:

  • 3+ years professional experience in instructional design for online education;
  • Professional experience developing short-form or micro-learning content for adult learners;
  • Professional experience leveraging data to improve eLearning performance;Instructional design experience in STEM technical domains;

Preferred Qualifications:

  • Experience with experiential, project-based online learning strongly preferred;
  • Experience in designing or leveraging video-based training preferred;
  • Advanced degree in education, instructional design or learning science preferred;
  • Creative problem-solving abilities, excellent written and verbal communication, and strong interpersonal and operational skills;
  • Strong bias for action and ability to initiate, coordinate and manage numerous projects and schedules simultaneously in a fast-paced, dynamic, and cross-functional environment.

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

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