Ecommerce infrastructure on the internet is fragmented and broken. Bolt is a world-class buying experience available for all online businesses. We’re building a future where retailers can eliminate the massive operational overhead and technical debt associated with online checkout and payments, and where customers can buy instantly and securely across the internet. To solve such a large problem, we’ve put together an incredible team and are selectively adding to it.
The Customer Success team’s mission at Bolt is to deliver value to our customers to drive mutual growth, while converting them to Bolt champions. Customer Success Managers own the customer relationship taking over from Sales to steward a smooth onboarding experience and then owning the overall relationship to drive growth and customer evangelism post-launch.
We’re open to hiring in the following states: California, Utah, New York, Maryland, Texas, Maine, Washington, New Jersey, Connecticut, Massachusetts, Georgia, Florida, Colorado, and Nevada
What makes you a great fit for this role
Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.
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Position: Customer Success Manager.