If you take pride in delivering world-class support, and want to be a part of revolutionizing the way people pay their bills, then we need your help.
As a customer experience specialist, you will play a critical role in helping Papaya provide a delightful experience to our users. Success in this role means delivering exemplary service, while providing insights that help us better serve our users.
This role is part-time (20-25 hours a week) and candidates anywhere in the United States are welcome to apply.
Teamwork, flexibility, communication, and a willingness to learn are of the highest importance. Papaya believes that diversity helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!
What you would be doing:
We’d like to hear from candidates who are:
We’d be especially excited if you have previous experience with Zendesk and/or working at an early stage startup. If you have prior experience in payments and/or Fintech, don’t forget to mention it.
Papaya started in 2016 with a goal to alleviate the stress of paying bills. We’ve adopted our phones for everything else, why not eliminate the need for calls, mailing checks, and tedious web forms? We are expanding mobile share of the $4T US consumer bill space, and are one of the fastest growing startups in Los Angeles.
The key to our success? Our people. From engineering, sales, to operations, Papaya’s team is composed of some of the most intelligent, humble, diverse, and resourceful people you’ll ever meet. With the help of successful investors including Sequoia Capital, First Round Capital, and Silicon Valley Bank; Papaya is building something special. Our impact-driven team receives competitive salary, benefits, equity, and agency.
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Position: Customer Experience Specialist.