UX Writer

Job type
Opening date
Closing date
22 Aug 2022

About AutoFi

Bringing joy and trust to the auto retail experience by empowering sellers to succeed in a complex environment.

AutoFi is looking for a UX Writer to work within our growing Design and Product Management teams as a contractor for 3 months.

As a UX Writer, you will be working hand-in-hand with Product Managers, Engineers, Product Designers, Marketing, and the Enterprise team to develop and maintain customer-facing documentation, help guides, and in-product guidance across products for our dealership users and car buyers.


  • Work with product and design teams to create UX and Technical copy for our suite of products
  • Help create guidelines governing style, tone, localization, and content reuse.
  • Write and edit compelling content for a variety of formats, including support articles, emails, product copy, in product contextual help, screen voice overs and videos
  • Ensure that product content is complete and contextual by researching features, and interviewing subject matter experts
  • Audit existing content and make recommendations for improvement
  • Develop proficiency with Figma to contribute content directly in the designs


  • 5+ years of experience creating compelling user-facing content and documentation for software products. Experience with API documentation, SaaS products, or related products is preferred.
  • Demonstrated knowledge of UX/UI design process
  • At ease managing multiple projects in a fast-paced environment, setting stakeholder expectations, working individually, and collaborating across teams.
  • Experience with ZenDesk or equivalent knowledge bases and content management tools.
  • Experience performing specialized publishing tasks such as video capture, editing, voice over and annotating screenshots is a plus
  • Experience working with tools such as walkme, appcues etc to create personalized onboarding, product tours, announcements, etc is a plus

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What position is AutoFi hiring for?

AutoFi is hiring a remote UX Writer from

What type of employment does AutoFi offer?

This is a Contract role.