Senior Product Manager

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Archive Job Description

We are Serverless Inc, creators of the Serverless Framework, a popular open-source development tool for building serverless applications.  Our mission is to make harnessing the creative potential of serverless cloud infrastructure easy and fun through user-friendly developer tools.While adoption of the Serverless Framework has grown beyond our most extraordinary expectations, it’s still the beginning of the massive serverless technology trend.  We believe serverless cloud infrastructure is the natural evolution of the cloud, and the future will provide developers with more serverless options than ever.

We’re now scaling to improve the Framework and offer several new development experiences for developers and organizations.  We are distributed by location but united in our purpose.  We value product-minded technologists and fully own our successes and failures. Most importantly, we believe that people do their best work when empowered. If you are on a journey to find a team that crafts ingenious cutting-edge solutions while having fun together, we are your destination.

Serverless Inc. is a fully remote company.

We are seeking a senior product manager for the new Serverless Cloud product. An ideal candidate has a strong background in developer products, cloud service providers, data-driven analytics, product design experience, user experience design, and is ready to work in an entrepreneurial environment.

Roles & Responsibilities

  • Define and maintain the product roadmap for Serverless Cloud
  • Proactively identify opportunities to improve the serverless development and collaboration experience
  • Design solutions for developer productivity and collaboration in teams
  • Identify key success metrics, drive the instrumentation, analyze, and report on the outcomes of the metrics
  • Conduct customer interviews to gather feedback
  • Communicating and coordinating progress, and open issues across the company

Qualifications

  • Experience working within an entrepreneurial environment with engineers and design
  • Experience in product management on a developer product
  • Familiarity with AWS services common to serverless architectures (AWS Lambda, API Gateway, DynamoDB, IAM, etc), REST APIs, back-end runtimes (e.g. Node), streaming data, and other common serverless architectures.
  • Familiar with modern cloud hosting services (e.g. Netlify, Vercel, Begin.sh)
  • Familiar with the serverless developer ecosystem
  • Experience working with a distributed team
  • Excellent written communication skills
  • Comfortable creating wireframes in Balsamiq, Sketch, or Figma

Benefits for Full-Time Employees

  • Quality healthcare, dental, and vision plans
  • Domestic partners receive the same benefits that are available to spouses of employees
  • Paid leave for all new parents
  • 401(k) Retirement savings account
  • Our team members can enjoy flexible scheduling
  • Our team is globally-distributed, and we work from home 100% time
  • Unlimited time off for our full-time team members
  • Serverless empowers employees to expand their expertise through professional development

Attributes We Seek

Motivated
Motivated foremost about serverless and making it accessible to all through world-class development tools.

Product-Driven
Prioritizes the customer-facing experience above all else.

Self-Starter
Unafraid of ambiguity, identifies what matters most and delivers, without waiting or apprehension.

Takes Ownership
Owns the goals, and more importantly, their results.

Over-Communicates
Doesn’t expect communication to happen but ensures it, with emphasis on excellent written communication.

Kindness
Treats everyone inside and outside of our organization with dignity, and respects differences in perspectives, opinions, and experiences.

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