Automattic, the company behind WordPress.com, Jetpack, and WooCommerce, is looking for an exceptional Agency Program Manager to join WooCommerce’s Marketplaces team.
As an Agency Program Manager you will be responsible for refining, building, and productizing our partner experience with a focus on Agencies and Freelancers. You will be the voice of the builder, identifying their needs, and creating solutions for their success. A true partner to their business, you will look to optimize our experience to provide them with the tools, data, and products to bring more merchants on to the WooCommerce Platform. You will create and execute a robust program and develop relationships aimed toward growing revenue, expanding services, and making WooCommerce the one-stop-shop for all ecommerce needs.
You are motivated by impact, whether that’s achieved by rapid deployment of features to assist vendors, helping vendors to run their business on the WooCommerce Marketplace, or working with high-profile agencies to ensure they get the most out of the WooCommerce Marketplace.
Your style is to get things done while reducing friction for your colleagues and customers, to respond rapidly when called upon, as well as being proactive. You collaborate as an aid to our partners, and pride yourself in establishing long-term relationships. You enjoy managing project requirements, and enjoy working with members in various roles across organizations.
This role will report to the Program Lead
Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, please respond to the following questions:
Proofread! Make sure you spell and capitalize WordPress and Automattic correctly.
We are the people behind WordPress.com, WooCommerce, WordPress VIP, Jetpack, Tumblr, and more. We believe in making the web a better place.
We’re a distributed company with more than 1200 Automatticians in 75+ countries speaking 90+ different languages. Our common goal is to democratize publishing and eCommerce.
We believe in Open Source and the vast majority of our work is available under the GPL.
We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
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Position: Agency Program Manager.