At Brazen, we believe everyone deserves a job they love, including you! We are a smart, scrappy, compassionate, and fun bunch, who genuinely love our jobs almost as much as we love our customers.
Brazen is a rapidly growing Venture Capital-backed SaaS startup. Our HQ is in Arlington, VA. Some of our roles are local to our DC office, but we have talented teams all over the map as we continue to build our safety-first hybrid remote and in-person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located.
If you’re like us, you’ve read tons of job descriptions that look a whole lot like this one. But what we can’t put in words is why we would love to hear from you. You’ve heard the term “living in the gray area,” right? Well, a great fit for Brazen is someone who wants to live in technicolor. There’s never a gray moment here! We are all entrepreneurs at heart, who believe that when you bring your full self to work, the possibilities are infinite.
If your interest is piqued, let’s chat! We’d love to show you, rather than tell you, what makes us special, and find a place in our organization where you can thrive.
What we do
Our virtual event platform offers employers, universities, workforce development organizations, and associations an innovative way to connect, engage, and chat with top talent–passive and active, as well as their current employees. Organizations like CVS Health, KPMG, Raytheon, dozens of hospitals, school districts, colleges, and universities leverage our technology every day to increase engagement and improve communication, and simply lower barriers for job seekers.
Who we are seeking
Brazen is looking for a tech-savvy, customer-focused Onboarding Manager to join our team. Do you enjoy helping people understand new systems and complex processes without making them feel completely overwhelmed? Have you worked for a SaaS company, or are you familiar with online events? If you answered yes to any of those questions, we should talk. If you are an early adopter of new technology that takes great pride in being an expert in things that other people find challenging, then we should definitely talk!
The onboarding team is the first point of contact for new clients. Our Onboarding Manager guides our clients through a robust setup, activation, adoption, and training protocol during their first 60 days on the platform. The primary goal is to develop clients that are poised for amazing business growth through the full utilization and adoption of the Brazen platform.
In this role you will:
You’ll be a strong fit for this role if you bring:
Brazen is committed to advancing diversity, equity, and inclusion in hiring, in programming, and in all other aspects of the work we do. Diversity, equity, and inclusion are deeply connected to our mission, our success, and our culture. Some organizational priorities include:
Brazen is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Brazen are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Brazen will not tolerate discrimination or harassment based on any of these characteristics. Brazen encourages applicants of all ages.
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Position: Onboarding Manager.