Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As the Manager of the Client Success Support team, you will be responsible for Affirm’s longtail merchant partners. You will lead a group of motivated front-line service specialists responsible for ensuring all commercial-related asks, questions, and issues are quickly answered and resolved – with the goal of achieving overall business objectives and targets.
We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis. This role requires you to live within reasonable access to a particular office in order to fulfill certain job responsibilities.
Please note that visa sponsorship is not available for this position.
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Position: Client Success Support.