At ShopPad Inc. we build forward-thinking software that helps e-commerce stores grow their business. From nationally recognized brands to rapidly growing e-commerce startups, and all kinds of cool companies in between, our products are trusted by over 90,000 stores across the globe and seen by millions of online shoppers every day. In fact, you may have already used one of our apps if you regularly shop online! We’re a team of friendly folks who are passionate about the work we do. Our culture prioritizes respect, diversity, creativity and emphasizes serving our customers with excellence.
We are looking for a highly motivated individual to join our growing company. As a Technical Support Engineer on the Customer Success team, you will support customers through our helpdesk platform. Our perfect team member is a creative problem solver and relentless in their desire to help our customers be successful. You should be professional, kind, detail-oriented, positive, and a talented communicator.
Experience comes in many forms and passion goes a long way. If you feel you might be a great fit but don’t meet all of the above requirements feel free to reach out and tell us why.
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Position: Technical Customer Support.