We get it – it’s why most people come to Cleo. Together we’re fighting for the world’s financial health, building an AI that helps you make the best money decisions from day one. We’ve helped 4 million people so far with personalised insights and a voice you don’t expect in FinTech. But it’s time to do more.
As we enter the next phase, we’re looking for more improvisers, data geeks and grown ups who want to own their work and create meaningful change.
What’s the role all about?
Most of our users are in the US and we want to be there for them at the times they need us. To make this happen we need some dedicated Customer Champions in the same time zone.
You will join an around the clock *now international* team to help solve our users problems. You will use your valuable customer insight to make an immediate impact on our customers’ experience and carry the Cleo brand and tone through to customer support interactions.
What you’ll be doing:
What are we looking for?
How Long Will This Process Take?
We don’t like to hang around and are excited to get you started asap. You’ll get an idea of what to expect below:
What do you get for all your hard work?
Cleo is an excellent place to work:
We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn’t stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.
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Position: Customer Champion.