Every small business journey is different, filled with its own twists and turns. Mineral is with them every step of the way, taking the guesswork out of HR and compliance so that they’re always ready for whatever lies ahead.
Mineral brings together the best of two HR and compliance powerhouses: ThinkHR and Mammoth.
By combining certified HR experts with tech-enabled tools, Mineral takes the guesswork out of HR. Our innovative platform is a one-stop resource for small businesses, filled with everything they need to tackle even the trickiest workplace issues with confidence.
Humble brag alert: Mineral has been consistently recognized for our award-winning culture, and we’re especially proud of our 2020 Great places to Work certification. Simply put, Mineral is a place where people want to be, which could explain why we’ve also been ranked among the nation’s fastest-growing private companies.
As a company, Mineral is also made up of incredibly diverse, vibrant individuals, working together for the greater good. We’re here to help our clients build healthy, thriving organizations, and we’re looking for some like-minded people to help us do it.
The Customer Success Team at Mineral is responsible for the overall health and retention of our partners and their clients. We help our clients recognize the tremendous value of our products and services by focusing on thoughtful relationships concerning onboarding, training, and engagement. Internally, we collaborate cross-functionally to bring the customer’s voice to our product strategy and roadmap.
As a Customer Success Manager, you are responsible for the overall health and retention of our partners and their clients, while ensuring they receive the highest value of our products. You’ll be involved in all aspects of demonstrating the product, educating our customers, driving adoption and advocacy across your portfolio. You are an empathetic individual, with a positive attitude and a desire to help our partners and clients reach their goals.
Benefits and Perks
Equal opportunities, accessibility for all
Mineral values diversity and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mineral are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
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Position: Customer Success Manager.