We are a UK based Fintech startup, bridging the gap between the traditional payment infrastructure and the blockchain. A distributed team with our head office in London for our local team, however we encourage working 100% remotely, (We are very “on trend” for 2021!) we are passionate about our product, we have a great engineering culture, and we’re looking for other talented individuals to join us to disrupt the finance industry.
We are a highly collaborative team with little micro-management but you’ll get lots of guidance and support from your colleagues. Task ownership is key; we strongly believe that freedom and autonomy brings out the best attribute in people.
What we do
The company was founded in 2015 and has gone to raise funding since and develop and launch several products with thousands of downloads and users of our applications, our product achievements so far:
We’re hiring a Customer Service Agent to assist us with a busy few months ahead!
Responsibilities will be wide ranging from:
About you and the role
The purpose of this role is to assist the CS department. You’ll be joining an amazing and growing CS team, so should be comfortable working closely with a smaller team and taking on real responsibility.
We are a very feedback-driven and data-informed startup because we believe this is the only way to create a product that people love and therefore recommend to others.
We have a really collaborative culture, and while you will have huge responsibility, it’s not just on you. We have other people supporting you to reply to users’ request, we have a product manager and development team in place and, in general, we help each other out a lot as we’re all in this together.
€900 – €1200 per month depending on experience
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Position: Customer Service Agent.