Lightstep – Frontend Sr Software Engineer

Remote from
Job level
Job type
Full Time,
Opening date
Closing date
20 Apr 2023

About ServiceNow

A purpose-driven company, making work, work better for people guides everything we do.

Actively Hiring

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we’re proud to be one of FORTUNE’s 100 Best Companies to Work For® and World’s Most Admired Companies® 2022.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description:

Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features. We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.

We created Lightstep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), Lightstep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.

As a Sr Frontend Software Engineer in Product Engineering, you’ll play a pivotal role in shaping new product offerings and building new visualizations and features that let our customers turn their system data into real insight and understanding, while working closely with product managers, product designers, backend engineers, and our platform engineering teams. We’re looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers at Spotify, Okta, Github, and more.

We care deeply about building long term careers and offer opportunities for Software Engineers to grow towards project leadership, engineering management, or other roles in our developing business. In addition, we highly encourage (and have frequently supported) our engineers who give talks at conferences, organize local events, and mentor developing engineers.


You’d be a great addition if…

  • You’re excited about making product changes that immediately impact the users’ experience
  • You have 4+ years of experience building single-page web applications with a team of engineers
  • You have led projects or milestones where multiple engineers were tasked with delivering substantial web application features
  • You’re excited to build products for software developers
  • You love working closely and collaborating with product managers, designers, and other software engineers
  • You value inclusion & diversity in the software industry; You’re committed to building a better company in addition to a better product
  • You have a ton of user empathy and want to build the best thing you can for Lightstep’s customers; You love exploring new data visualizations and interactions and thrive on user feedback
  • You like leaving a codebase better than you found it, and you know how to trade off development time and product velocity
  • You’re passionate about personal growth and value receiving feedback from your colleagues; You’re also generous and helpful in giving feedback to your colleagues
  • You’re a courageous individual that understands the need to move forward in an always evolving and competitive market, sometimes without the perfect information

Bonus points if…

  • You have experience with or a keen interest in data-intensive applications and distributed systems
  • You have experience in data visualization either professionally or via personal projects – both are great!
  • You have experience with or want to learn React (We are all about excitement around learning and working with new technologies)

Technology we use…

If you’re curious, here are some cool technologies we use to do our work (*please note that these are not all required must-haves*):

  • Frontend: React, Material UI, D3 & Cypress
  • Backend: Go & GRPC, Kubernetes & Helm

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What position is ServiceNow hiring for?

ServiceNow is hiring a remote Lightstep – Frontend Sr Software Engineer from ,

What type of employment does ServiceNow offer?

This is a Full Time role.