Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Lead Technical Architect to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf.
With your technical expertise and industry knowledge you’ll be able to help customers build with best practices in mind ensuring they’ll build in a scalable manner and be able to grow in Webflow for years to come.
About the role
- Location: U.S. remote or Canada remote (British Columbia and Ontario only)
- Full-time
- Exempt
- Our cash compensation amount for this role ranges from $155,000 – $213,000 for most US locations and $172,000 – $237,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.
As a Lead Technical Architect, you’ll …
- Collaborate with Enterprise Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
- Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
- Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them toward resources and solutions that unblock their ability to successfully launch and grow with Webflow.
- Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
- Build cutting edge, repeatable artifacts to help tell Webflow’s story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
About you
You’ll thrive as a Lead Technical Architect if you:
- Possess a minimum of 5 years of relevant, technical SaaS, customer-facing experience, ideally in the web development or visual development space, with at least 2 of those being with Enterprise customers.
- Proven experience architecting Digital Platform Experience (DPX) solutions with an in-depth knowledge of enterprise systems, APIs and software integration with tools that customers frequently use like (e.g. Marketo, Hubspot, Zapier, Memberstack, Mailchimp, Parabola, Bubble, Airtable, among many others).
- Significant front end development experience, including strong proficiency in HTML, CSS & JavaScript (strong knowledge of Webflow is a plus)
- Ability to deliver compelling/engaging/informative/transformative, educational, etc. presentations with confidence to an executive audience
- Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals
- Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap
- Are open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
- Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
About us
At Webflow, we believe that what we’re doing doesn’t define our success — so we focus on our “why” and “how”:
Our Mission
Bring development superpowers to everyone.
Our core behaviors (how we act)
- Obsess over customer experience
- Move with heartfelt urgency
- Say the hard thing with care
- Make your mark
Our commitments to you
- We’ll pay you! This is a full-time, salaried position that includes equity
- We’ll invest in your physical and mental well-being with health, dental, and vision benefits, a monthly stipend for lifestyle and wellness expenses, a mental health benefit, and financial and legal benefits
- We offer flexible parental leave and a family/fertility benefit with up to $10,000 reimbursement on eligible expenses
- We provide remote employees with the equipment they need to create a great remote work environment
- We will offer you the support you need to help you grow as an impactful Lead Technical Architect and a human being
Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.
Ready to apply?
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
Note: To join Webflow, you’ll need valid U.S. or Canadian work authorization depending on the country of employment.