Senior UI/UX Designer

Recurrent is on a mission to get more electric vehicles on the road – we aim to accelerate the used electric car market by making it more accessible and transparent for millions of vendors and buyers alike.

As the first Product Designer at Recurrent, the products you’ll research and design are electric vehicle reports, owner dashboards, dealer tools, and instant offer experiences. We have no end of fascinating challenges that can only be solved by a relentless drive to better understand our diverse users that exist in a rapidly changing industry. As a fast-growing startup, we are at the intersection of many different opportunities – if you love solving problems, leading the charge to focus on core problems, and working creatively in many different areas, we’d love to hear from you.

(Road vehicles also represent 20% of carbon emissions globally. Electrifying passenger vehicles, in parallel with transitioning our power grid to cleaner energy sources, really moves the needle on climate. We’re proud to be working towards helping our planet too)

What will I be doing?

• You’ll deeply understand the problem you’re solving by self-conducting qualitative and quantitative research
• You’ll deliver insights that enable us to understand our customers, identify business opportunities, and make design trade-offs across very different user types
• You’ll build strong cross-functional relationships, partnering with Product Managers, Engineering, Marketing, Sales, Data Science, Customer Support, and Customer Success teams to build-in relevant research at different stages of the product development cycle
• You’ll champion every detail of new product features, from concept to UX to pixel-perfect execution.
• You’ll design product concepts and UI/UX experiences that balance vision, aesthetics, speed, and business potential
• You’ll be prioritizing interactions with your end-users to test and validate theories, mocks, and prototypes to ensure that our work will have the intended outcome
• You’ll launch to learn, not to check off a feature: each thing we release aims to solve a problem but we will work together to evaluate if our collective solutions achieved pre-defined goals
• You’ll create new patterns that are intuitive, practical, and convergent, while reusing existing patterns to minimize scope as you can. As the first product designer, you’ll own evolving our design system intentionally as we scale.

What skills do I need?

• You have 3-5 years of professional industry experience in UX research and UI design, ideally for a mix of B2C and B2B experiences
• You have a sense of humour, optimistic outlook, and have a progress not perfection mentality
• You have a passion for design, deep user empathy, and you have a clear grasp of what makes an experience good, engaging, or sticky
• You are an expert with responsive design and are able to use Figma (and more) to provide mobile, tablet, and desktop experiences that are economic for your developers to build
• You have passion and experience making complex UX problems easy for users, while balancing scope and timeline into the solutions you propose
• You are an excellent verbal and written communicator, and are comfortable guiding audiences through research learnings, rough wireframes in Figma, or driving conversations around user journey mappings
• You have a proven ability to lead consumer UX and UI design from end-to-end, and a history of working deeply with cross-functional development teams
• You have experience working with qualitative customer research and prefer to create data-backed solutions. You’re familiar seeking insights, interactions, surveys, and prototype testing that lead you to making an informed decision
• You’re curious, outcome-oriented, and able to pivot; your work isn’t done until you’ve achieved the intended outcome and have historically paired with product managers to run beta launches and post-launch metrics
• You love being involved – whether it’s roughing out a mock with product, getting feedback from sales, or brainstorming how the experience should be with engineering, you’re comfortable seeking opinions and being sought for support

Nice to haves

• You’re always thinking about how to design and develop product better. Like us, you geek out over Basecamp’s Shape Up, Intercom on Product Management, How Figma Builds Products and Processes, or Jobs To Be Done.
• You employ a ‘Steal Like an Artist’ attitude. Great and successful companies have poured resources, time, and wickedly smart people into their solutions – why always build our own from scratch when we can learn from them?
• You have some knowledge in the auto or electric vehicle space
• You have a some experience working with data and helping to define metrics of success
• You have experience leveraging component libraries (MUI or similar) in your designs. You try to use existing components whenever possible, but are not afraid to invent new ones when it’s necessary to deliver the best possible user experience.
• You have experience prototyping and ultimately using them to conduct insightful research initiatives or getting buy in on projects

Location

Anywhere in the US. We’re a remote-first company with a team concentrated in the Pacific Northwest. We have colleagues in 6 different states and we want to work with great folks wherever they are.