Senior Data Analyst – High Velocity (AU/NZ)

Remote from: Australia
Job level: Senior
Category: Data Science
Job type: Full Time,
Opening date: 7 Mar 2023
Closing date: 6 May 2023
Views: 401

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Design anything. Publish anywhere.

Computer Software
2012

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of.

Join us and design your future.

About the role

We’re looking for insightful data analysts who can help us achieve our mission.

We’re looking for self-motivated individuals who are curious about our product and our users, and who are excited to seek out valuable insights. We don’t want you to just be a resource that answers questions – we want you to act as a genuine data partner with your team and the broader business. We have a LOT of data and need people who can use their skills to help us make the most of it!

About the group

Our Product Growth Supergroup exists to drive Canva’s user & revenue growth through product-led growth strategies that demonstrate the full value of Canva’s products to our users.

We are responsible for the overall revenue growth from our business customers, by driving adoption of our subscription products: Canva Pro & Enterprise.

Growing our adoption and expansion in teams & businesses of all sizes is a core company strategy for Canva. Our group is doubling down on our premium teams products and new product initiatives for businesses, as well as building up a high-performing cross-functional GTM organisation consisting of Product, Growth, Marketing, Sales, Data & more, to supercharge our growth.

A key pillar of our GTM engine is our Product-led Sales motion. This is a data & product-led sales customer acquisition strategy that complements our successful self-serve engine, by offering a layer of low-touch human support via our team of Product Advocates.

Our goal is to assist paid teams in small and medium businesses to onboard and rapidly experience success on Canva through a combination of low-touch conversion tactics, such as in-product chat, demos & webinars.

Canva already counts many active users from over 85% of Fortune 1000 companies amongst our 80 million+ MAUs, and has over 5 million paid subscriptions. These numbers are growing rapidly every day, so we have a huge opportunity in front of us to build a world-class product-led sales motion that generates hundreds of millions of dollars in subscription revenue.

Role Responsibilities

This role will rely on your particular strengths in building out data-driven decisions, communicating closely with stakeholders, and maintaining a highly proactive attitude.
Coach a small team of 1-2 Data Analysts.
Find insights that help us understand both Canva and our customers – we want you to be creative and insightful, rather than just throwing the usual metrics at the wall to see what sticks.
Suggest and run interesting experiments that will actually move our metrics – when we push tests to 100% we want to actually see the bump in the relevant graph.
Build and maintain dashboards and make them impactful and intuitive.
Own projects, data models, dashboards, and other artifacts and keep them up-to-date and high quality in a hypergrowth environment.
Use our giant databases to answer the sort of questions that sound really simple but turn out to be challenging (and fun!).

Required Skills & Experience

Strong competency with SQL; experience with data warehouses such as Snowflake, Redshift, or BigQuery is a plus!
Strong communication skills – verbal and written – be able to break down complex topics into simple solutions and ideas. Stakeholder management skills are vital in this role.
Experience with optimising product funnels, running experiments, and building dashboards that effectively communicate results and outcomes.
Experience wrangling and analysing data using Python or R.

Preferred (but not required) Skills & Experience

Experience building and deriving insights from data models relating to organisations, teams and user interactions / product behaviour.
Experience working with subscription-based data sets. It would be desirable to have experience with collaborative products as well.
Experience in B2B or Product Led Sales, working with tools such as Salesforce and working with teams across Sales, SalesOps, Customer Success, Support, Finance.