Revenue Operations Specialist

Remote from
Salary, USD
85,000 - 105,000/yr
Job type
Full Time,
Opening date
Closing date
6 May 2023
Views
568

About Osano

Osano is the leading data privacy platform, making it easy to become compliant with the laws of 40 countries.

4.7 Rated
Osano is growing, and we’re looking for a Revenue Operations Specialist to join our Operations team! Our ideal candidate has a track record of identifying areas of improvement, defining processes, building systems, and enjoys maintaining an organized + efficient CRM system.
This role will report directly to our Director of Revenue Operations and will work closely with internal stakeholders in: Marketing, Sales, Revenue Operations, and Finance. In this role, you’ll work cross-functionally on key projects related to success metrics, systems configuration, and pipeline + user tracking. You’ll leverage your curiosity, strong communication, and passion for keeping things organized to build partnerships + ensure efficiency as we continue to scale.
Osano is an Austin area, venture-backed startup focused on creating transparency in data. Osano is a B-corp (public benefit corp), which means that, although we are a for-profit company, we are mission-oriented and we wake up every morning with the goal of doing well by doing good. 

The Role

  • Collaborate with the sales, marketing, and customer teams to support closed-loop analytics, system integrations, and data hygiene across our entire go-to-market tech stack.
  • Create + update documentation for automations, operational processes, and team training resources, including lead follow-up procedures, account scoring models, account-based strategies, and reporting best practices.
  • Iterate and monitor the effectiveness + efficiency of our processes such as lead scoring, routing, tracking, forecasting, and account prioritization for marketing + sales teams.
  • Collaborate with the team to enhance our campaigns and implement proper campaign setup + tracking.
  • Review email deliverability + list hygiene to ensure the best inbox placement and privacy compliance.
  • Identify + implement new technologies and opportunities to support the sales and marketing teams as they scale. Building automations + trainings that focus on scalability so we can drive significant growth.
  • Create reports and prepare Quarterly Business Reviews, while also monitoring customer retention on a regular basis.
  • Coordinate day-to-day troubleshooting and support tickets for our Hubspot CRM + lead generation platform.

About You

  • You have 3 + years’ experience  working with marketing operations. You may also have some sales operations experience working with SaaS technology.
  • You have some hands-on experience working with Hubspot’s demand generation MAP product, supporting full campaign and lead lifecycle management. You may also have experience working with Hubspot’s CRM tool.
  • You have proven experience collaborating with marketing + sales teams while using analytics to improve their processes and outcomes.
  • You believe in giving internal teams a positive, delightful experience. However, you are comfortable saying “no” when something goes outside of our defined processes based on how we’ve structured our systems.
  • You’re naturally curious + are comfortable communicating marketing and sales KPIs to internal stakeholders and leadership.
  • You have demonstrated ability dealing with ambiguity and you seek clarity when working on projects + initiatives.
  • You have a hunger to constantly improve by seeking out feedback and are self-aware of your capabilities + knowledge.
  • You take pride in your communication and see it as a representation of your brand. You understand that clear, concise communication builds rapport and trust.
  • You are highly resourceful and able to overcome obstacles with positivity, creativity, and grit.
  • Lastly, you should thrive in a remote environment. For us, that means being curious, proactively communicating, and bringing ingenuity and initiative every day.

Why Us

  • We’re a welcoming team that’s dependable, curious and talented.
  • We’re a B-corporation with a mission that matters, and we’re in a high-growth space with even more potential.
  • We value sincerity and authentic growth. Our fully remote culture puts a premium on intentional communication.

Benefits

  • Fair-pay compensation (provided below) + ownership interest for early stake in our success!
  • Unlimited paid time off + a requirement to take at least two weeks off per year.
  • We’re a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
  • Osano sponsors individual premiums at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
  • A fully + permanently remote company so you can work from anywhere in the U.S.
  • Receive a Macbook + $1,000 to craft your home workspace
  • Annual company trip designed to foster connection, creativity, and having fun!
  • Mental health benefits with free memberships to mindfulness + talk therapy services

Compensation

Depending on your skill and experience, you can expect stock options + your annual salary to be between $85,000 to $105,000 depending on your experience.

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FAQ

What position is Osano hiring for?

Osano is hiring a remote Revenue Operations Specialist from

What type of employment does Osano offer?

This is a Full Time role.