Staff Technical Writer

Remote from: USA
Salary, USD: 125,000 - 172,000/yr
Category: Copywriting & Content
Job type: Full Time,
Opening date: 16 Mar 2023
Closing date: 15 May 2023
Views: 1047

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Software Delivery Simplified.

Computer Software
2016

Harness is a rapidly growing startup that is disrupting the software delivery market. We are building an intelligent software delivery platform that enables engineers to deliver software faster, with higher quality, and less effort. The Harness Software Delivery Platform includes Continuous Integration, Continuous Delivery, Continuous Efficiency, Continuous Verification, and Continuous Features. The platform is designed to help companies accelerate their cloud initiatives as well as their adoption of containers and orchestration tools like Kubernetes and Amazon ECS.

Harness recently raised $115 million in financing, reaching a valuation of $1.7 billion in just three years after launching from stealth. With a total of $195 million in financing to date, Harness investors include IVP, Menlo Ventures, Unusual Ventures, Alkeon Capital, Battery Ventures, Citi Ventures, Norwest Venture Partners, Sorenson Capital, and Thomvest Ventures.

Position Summary

We are looking for a Technical Writer who can create and manage high quality content targeted to developers, DevOps, and management. Content topics range from quick start guides, how-tos, technical reference (API), concepts, release notes, and videos.

Responsibilities

Create, edit, and manage content for Harness products. This includes customer-facing developer and DevOps documentation.
Work closely with Product Managers, Engineers, Sales Engineers, and Customer Success to document new features, improve existing content, and provide UI text and tooltips.
Plan docs for new product releases with Product Managers and Product Marketing.
Contribute to self-service new user onboarding: wizards, in-app content, videos, etc.
Experience with GitLab, CircleCI, Google Cloud Build, BuildKite, Travis, Gradle, Maven, Jenkins, etc. are all a plus.

About You

7+ years as a technical writer for a technical software solution.
Stellar written and verbal communication skills.
Ability to work in a fast-paced, dynamic environment based on the needs of internal teams and customers.
Track record of building and maintaining strong working relationships with Product Managers, R&D, and customer facing teams.
Even better if you have experience with CI/CD technologies and tools: Kubernetes, Terraform, Docker, Helm, AWS, Azure, Google Cloud, etc.

What You Will Have at Harness

Experience building a transformative product
End-to-end ownership of your projects
Competitive salary
Flexible work schedule
Paid Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
TGIF-Off programRemote office stipend
Monthly internet reimbursement
Monthly Food & Beverage Reimbursement Program

$125,000 – $172,000 a year

Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.