We believe the place where you are born shouldn’t determine your opportunities in life. We provide access to global opportunities by offering a world-class education no matter where you come from.
Microverse is an online school for software developers where students learn to work remotely with people from around the world. Students don’t pay tuition until they get hired and start a global career. As of today, we have students in 100+ countries, and 96% of our graduates get a job within 6 months with an average salary increase of 240% working for companies like Microsoft, Huawei, and VMWare.
We are backed by amazing investors worldwide, including Y Combinator, Northzone, General Catalyst, and many world-class angel investors, such as Paul Graham, Paul Buchheit (the creator of Gmail), Kevin Hartz (the founder of Eventbrite), and Erica Brescia (Github’s COO).
We are a passionate and fast-moving team of global citizens working remotely from 12+ countries. Being remote-first and transparent, we take pride in the amazing remote culture we are building, while also making time for in-person time with team members around the world. We are a small but mighty team of curious, life-long learners, who love tackling challenges and helping shape the future of education.
Talent is universal, but opportunity is not. We’re on a mission to change that. With the recent closing of our Series A, there has never been a more exciting time to join our growing team.
We are looking for a Customer Support professional with experience in education (working with people with a technical background is a plus!) and multicultural awareness to serve as a key support for communication with students. This role reports to the Student Support Manager.
The Student Success team is responsible for answering daily questions related to program requirements, access to student systems, collaboration, motivation, and much more. Together we work to ensure smooth daily functions and satisfaction for our 100% online, highly diverse student population.
We do not succeed unless our students succeed (no really – we don’t get paid until our student’s find a job!), so we provide the support system necessary to solve the challenges our students face and make sure they can access systems and move forward daily in the program. This is an opportunity to shape an innovative remote learning program and be part of a movement whose goal is to connect millions of people with global opportunities regardless of where they live.
Why you might be excited about us
How to Apply
Microverse is an equal opportunity employer and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.
At Microverse, salaries are transparent and based on location and experience. Some example salaries for different locations are below:
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Position: Customer Support, Student Success.