Delivery Lead

As a Delivery Lead in FE, you get a unique opportunity to work as a strategic recruitment partner for many of the most exciting tech start-ups and scaleups. We have also become an important partner for some larger corporations that have an ongoing need for technical expertise. One of the most rewarding things in the role is to feel the long-term nature of the customer relationship and the trust that enables us to influence and shape how these companies work with recruitment and surrounding areas such as employer branding.

🚀 In the role you will:

• Take overall responsibility for quality of the assignments you are a lead for, with support from AM
• Carry out a needs analysis to ensure a good foundation for effective recruitment
• Ensure a good understanding of customer needs and how the delivery team should respond to these
• Set good KPIs for the assignment in collaboration with customer and delivery team
• Establish necessary infrastructure and good routines for dialogue and mutual updates
• Be a strategic advisor for the customer and challenge them if necessary
• Lead own recruitment from A to Z, that is from sourcing to signing if necessary
• Onboard, lead and ensure well-being for team members throughout the delivery period
• Ensure delivery quality at all levels from our consultants, through follow-up, guidance and training
• Establish yourself as an advisor, so that everyone involved trusts and turns to you for advice in difficult situations, throughout the recruitment process
• Identify new customer needs continuously and work actively with AM to close sales and extend compounds
• Maintaining good customer relations created through the delivery period and manage these in a positive way for the future
• Actively contribute in developing First Engineers’ practice of recruitment and to serve as a guiding mentor for new employees
• Contribute to tell engaging customer stories, based on the successful delivery you has been a part of

🎯 How we will measure your success

• Customer satisfaction
• Candidate satisfaction
• Satisfaction in delivery team
• Actual delivery metrics vs. objective

🤩 We would like you to have a

• Higher education (Bachelor or Master) in a relevant field – business, psychology, tech, organization and management, entrepreneurship, or similar
• Approx. 3 years of experience in leading recruitment processes from A to Z
• Strong professional knowledge of Sourcing and/or Assessment, Aon certification is an advantage
• Strong inner drive to continuously learn about the tech domain and work with candidate attraction and selection in this market
• Proven ability to build solid customer relationships, either with customers or hiring managers if you have experience from an in-house environment
• Good interpersonal skills – ideally you already have some experience of leading or guiding others
• Fluency in English

You should also be comfortable working in an environment characterized by high pace and where you have to learn continuously. A “What’s next” mentality is something that characterizes us. You should also know that you have strong stamina: Tech recruitment is not a simple domain, but rewarding to find the key to mastering.