PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.
We are looking for an experienced Customer Success Specialist to handle our global customer base by supporting our customers during PST daytime hours.
WHAT YOU’LL DO
TEAM, CULTURE, VALUES
We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum. As long as you have the skills and can get the work done, you can work anywhere (and anytime) you want.
We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.
Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.
At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.
Customer Success Specialist / Customer Service Representative (Remote, USA-PST hours)
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Position: Customer Success Specialist.