Lead Product Designer

Work from
Anywhere 🌎
Type
Full Time
Opening date
Applications Close
Yes
Views
158

Closed

This job has now closed and is no longer accepting applications.

See related jobs

Archive Job Description

Come help us redefine the future of Health Care. With a history of transformation over the last 50 years, Humana has consistently innovated on behalf of the member.

At Humana’s Voice Innovation & Ambient AI organization, we are on a mission to help our members achieve their health goals and enable our associates to work at the top of their license by removing barriers and reducing friction. The VInA2I organization is a multi-disciplinary team focused on applying advances in Voice Analytics, Conversational AI and Ambient sensing across multiple customer segments and a broad set of use cases spanning end customer innovation at the home to backend systems supporting our associates, care teams and providers. This is a unique opportunity to work on the cusp of technology and Health Care!

Responsibilities

The Lead Product Designer Develops product ideas, enhancements to existing products or strategic product extensions, and translates research discoveries into usable and marketable product design features.

What you’ll bring…

Product Design

  • End-to-end lifecycle product design including user journeys, user flows, information architecture, digital interfaces, and as-needed prototyping.
  • Experience designing within a reusable component framework, or, preferably, Design System methodology.
  • Understanding of accessibility and inclusion principles and guidelines, and practical application of those guidelines.
  • How you will lead…
  • Demonstrate soft skills such as empathy and active listening.
  • Provide point of view and recommendations based on best practices, defined experience principles, and data.
  • Possess critical thinking, storytelling, and presentation skills.
  • Perform stakeholder requirements gathering in collaboration with Product and Consumer Insights.
  • Conduct user research, with help from our insights and analytics teams, to test and continually optimize your solutions.
  • Help define objectives and key results (OKRs), and key performance indicators (KPIs) for the conversational track and individual initiatives.
  • Curiosity in exploring ways conversational design can enhance user experience across new and existing journeys.

Required Qualifications

  • Online portfolio of recent work.
  • Experience with agile methodology and software development workflows.
  • Bachelor’s degree or higher with 5-7+ years of relevant work experience in product design.

Preferred Qualifications

  • Familiarity designing for Seniors, 65+.
  • Healthcare experience.

Scheduled Weekly Hours

40

See a few more

Related jobs in Design & Media

Job Widget Code

Place this code wherever you want the widget to appear on your page.

<script src="//jobicy.com/api/widget.js?5XyPbk5QqyZg=7587" async></script>

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job