Cloudwalk builds tech to deliver payment products to empower small and medium size businesses.
Our vision is to create a global payment network, starting with being already the fastest-growing acquirer in Brazil helping 150.000+ merchants with the lowest transaction fees and a default no-fee anticipation of cash flows.
We are experiencing an extraordinary growth in 2021.
Our business is growing and so is our fully remote and global team!
If you are resilient, curious, and resourceful, you will thrive with us. What matters to us is a deep insight into technology, passion for disruptive innovation; ability to learn fast and execute faster.
Willing to make a difference in the fastest-growing financial industry scale-up? – Come join the mission!
The Customer Support Engineering team solves customer issues in real-time, in a very fast-paced industry, in a very fast-based company. You will be the InfinitePay’s voice and our customers’ first point of contact.
As a member of the CSE team, you are expected to be passionate about customer service and also technology. Your mission is to serve our customers, solving end-to-end problems, may it be a kind orientation or the toughest technical issue that needs superior effort and collaboration to be solved.
What You´ll Be Doing:
What You´ll Need to Succeed:
You will have a chance to learn (if you don’t know yet):
We are not expecting candidates to have expertise across all of these areas. We will gladly help you bridge the gaps.
As a member of a fully remote and distributed team, you are expected to complete tasks autonomously, being highly collaborative and self-directed.
Diversity and Inclusion
We believe in social inclusion, respect, and appreciation of all people. We promote a welcoming work environment, where each CloudWalker can be authentic, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability, or education.
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Position: Customer Support Engineer.