Narvar is growing! We are hiring a Director of Product Management to develop and execute a product strategy and roadmap for our communications platform. This is an opportunity to work closely with the product and engineering managers across all Narvar applications to create tools and methods for our customers to deliver best in class consumer experiences that drive improved business results.
As a Director of Product Management, you will be responsible for defining our product strategy across a portfolio of core Narvar applications, such as order tracking and product returns. Our ideal candidate will have already led teams to build successful SaaS products – both mobile and web – in agile software development environments. You will guide new product development through all stages of the product life cycle, from identification of customer needs and product definition through development, launch, and sustainment. This is a highly cross-functional role and will work closely with engineering, marketing, sales, customer success, professional services, and business operations teams. In short, you will be awesome!
We’re on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That’s why we created Narvar – a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 850+ other brands. With offices in San Francisco, London, Paris, and Bangalore, we’ve served over 125 million consumers worldwide across 8 billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Position: Director of Product.