Product Manager, DocSend

Time zone
Type
Full Time
Opening date
Closing date
1 Nov 2021
Views
104

Dropbox is a leading global collaboration platform that’s transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.

Role Description

We are looking for a passionate, versatile Product Manager that can collaborate cross-functionally to ship delightful products that will set the standard for how businesses send, track, and control their most critical materials. You must have a track record of shipping user-focused products, conducting user research, working cross-functionally with engineering, support, marketing, customer success, and design. In this role you will work directly with an engineering team to develop new, user-facing features and functionality. It will be your job to deeply understand our business and our users’ needs and advocate for solutions that advance both. You will gather feedback, set goals, help engineers make tradeoffs, and coordinate the launch of each new project. After launch, you’ll be responsible for developing meaningful metrics and tracking them over time to establish a program of continuous innovation and improvement.

Responsibilities

  • Build a powerful product that’s easy to learn, simple to use, and grows to meet its users’ complex needs.
  • Develop a deep understanding of our users using all the means at your disposal, including direct interviews, focus groups, surveys, and operational and support data.
  • Create a program of continuous improvement for the product including a prioritized roadmap of features and capabilities that engages our users and motivates our development teams.
  • Realize big, impactful initiatives from start to finish, articulating a vision, gathering and scoping requirements, planning and coordinating development, and shipping iterative improvements.
  • Launch highly visible, well documented features and improvements with pace and quality, collaborating with marketing, support, customer success, and sales.
  • Define new product goals working closely with engineers, designers, senior leaders, and other PMs.

Requirements

  • 3 – 6 years of experience working on a user-facing product
  • Comfort with using data to make technical product decisions
  • A deep curiosity about our users and their businesses
  • A track record of building and shipping user-friendly products
  • A passion for building teams and making your colleagues successful
  • Excellent written and verbal communication skills
  • A keen eye for details

About DocSend, a Dropbox Company

DocSend is shaping the future of how businesses put documents to work. Our 17,000 customers rely on us to send documents or folders with a single link, track who’s interacting with those documents, and get key contracts and NDAs signed. From founders to sales teams, we power the most important documents while delivering unparalleled security and control.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

  • Generous company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 11 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)
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