Senior Customer Care

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward.

Hopper is looking for a highly analytical customer experience leader to join the Service Optimization team as Hopper’s go-to person for compelling qualitative insights that inform on and ultimately improve the Hopper customer experience.

Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses. More than ten thousand founders from over a hundred countries have used our incorporation product, Firstbase Start, to launch their startups.

Are you passionate about customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders?

We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Customer Support Frontline Specialist role for those who can find a common language with anyone in the world.

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

At Salesloft, our Customer Experience Program Manager will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing customer team and will be our key to understanding customer sentiment and making decisions to improve the customer experience through managing our Net Promoter Score and process.

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

Thinkific’s Support Team is fueled by empathy and a genuine commitment to the customer experience. Every support interaction accelerates each creator’s unique path to success.

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish.

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.