About TaskUs
Digital Customer Experience. Content Security. AI Operations.
It started with one ridiculously good idea – Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a momentβs notice, mastering consistency in an ever-changing world β thatβs what it takes to get there. If that’s something you want to be apart of, apply today!
It started with one ridiculously good idea – Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a momentβs notice, mastering consistency in an ever-changing world β thatβs what it takes to get there. If that’s something you want to be apart of, apply today!
Please note that you will be asked to submit an SOP writing sample.Β
As aTechnical Writer, you will prepare instruction manuals, journal articles, learning content, and other supporting documents to communicate complex and technical information more easily. You will also develop, gather, and disseminate technical information for use with customers, instructional designers, and process/workflow designers.
You will create operating guidelines, knowledge bases, customer support agent content, and βfrequently asked questionsβ pages to help customer support staff, consumers, and other users within a company or an industry.
You will be expected to collaborate with hardware engineers, SMEs, product experts, and Support operations to manage the flow of information among project workgroups during development and testing. You must be able to understand complex information and communicate the information to people with diverse professional backgrounds. You will proactively conduct research on their topics through personal observation, library and Internet research, and discussions with technical specialists.
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partnersβ interests and supporting their long term success through innovation and technologyβpowered by ridiculously smart people.
TaskUs partners with the worldβs most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.
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TaskUs is hiring a remote Technical Writer – Interim Temporary Position from Anywhere π
This is a Contract role.