We’re Radial Inc dba Traction® Tools—the first officially licensed software for companies running on the Entrepreneurial Operating System®, aka EOS®. We are a fast-growing, dynamic SaaS startup, looking to hire a Client Support Specialist. This position is 100% remote.
Our support team is responsible for providing world class support to all of our existing clients and being a resource to our internal teams as well. We strive to provide clients with a positive and memorable experience with our approach; an interaction that actually has clients wanting to call a support team over and over, rather than dreading the call. We provide solutions to help our clients optimize the use of our software and go the extra mile. Ensuring they have what they need the first time, no callbacks here.
WHAT WE LOOK FOR
Want to learn more about Traction Tools? Jump on over to our website at www.mytractiontools.com.
We are specifically looking for people who are overqualified for this opening. Mostly because we find it more fun to work with really awesome people, and secondarily because there is opportunity for advancement as the firm grows. If you don’t love people and enjoy working with your computer/software, please do not apply (again, it won’t be great for either of us). We have created a fun, casual work environment with a lot of autonomy and no micromanagement. We are an ethics-driven organization and pride ourselves on having a workplace with open communication and mutual respect.
All qualified applicants are asked to submit a cover letter along with their resume. We look forward to hearing from you! If you know the perfect person for this position, please forward this posting to them.
Radial Inc dba Traction Tools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form I9 upon hire. Radial Inc participates in the E-Verify program.
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Position: Client Support Specialist.