Marketing Designer

Time zone
Salary, USD
57,600 - 128,400/yr
Full Time
Opening date
Closing date
18 Nov 2021

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Are you a creative powerhouse – capable of quickly creating beautiful visual content and marketing assets? Are you someone who understands the end-user experience and business needs? We’re looking for you to join our scrappy team of growth-minded creative intellects and performers who thrive on collaboration, mutual respect, positivity, integrity, and a commitment to excellence.

The ideal candidate will leverage their understanding of the customer, market, and business needs to craft compelling go-to-market creatives and visual elements –including producing trainings, collaterals, videos, infographics, and guides– to support our marketing campaigns.

This is a key position on the Customer Success (CS) Marketing team. With the growth of customer success in the technology industry, this is an exciting opportunity to build and grow with the team. The Lead Marketing Designer will support the CS Marketing team and collaborate with various internal stakeholders.

The Main Responsibilities

  • You will drive the creation, delivery, and swift execution of compelling content and marketing assets for our portfolio of products, solutions, and major initiatives that span all business segments.
  • Responsibilities include managing cross-functional workstreams of complex activities, building strategic content and marketing assets, driving to deadlines, determining what actions need to be taken for each workstream, and identify and develop valuable customer outcomes from a creative lens.

The ideal candidate:

  •  Business background
  • A deep understanding of creating marketing content and assets,
  • Customer experience
  • Marketing functions
  • Keen attention to detail
  • Strong visual and written communication skills.
  • Demonstrated ability to think strategically about business challenges and is able to build and convey compelling marketing assets.
  • Comfortable bringing structure to ambiguous concepts.

What We Look For in a Candidate

  • 3-5 years of relevant experience with increasing levels of responsibility
  • 2 years in creating content (experience gained from internships apply)
  • Bachelor’s degree in business, marketing, advertising, design, or communication or equivalent education and experience
  • Excels at and is proficient in creating content and marketing assets
  • A portfolio that demonstrates that you know how to create marketing assets (i.e., design, graphics, images, digital, video, etc.)
  • Proficient in Adobe Suite: InDesign, Illustrator, Premier/Rush, and an industry-leading video creator software
  • Develop and explore a variety of concepts within a set period of time, balance creativity and attention to detail with swift execution
  • Self-driven with the ability to sometimes create work in independently and propel work forward
  • Think creatively and develop compelling and user-friendly design concepts, graphics, and layouts
  • Creates of training and enablement tools for marketing activation, including sell sheets, FAQs, competitive positioning, training, and internal awareness communications
  • Compose content and manage the build of marketing assets including case studies, presentations, newsletters, infographics, videos, and webinars
  • Client-centric, business partner approach to the management of marketing
  • Strong interpersonal skills, including the effective listening and communicating proactively

What to Expect Next

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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Position: Marketing Designer.

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